Driver Activation Lead — Onboarding & Handover Expert

Splend; Wood Green; On-site; GBP 28,000 - 42,000; Full time

Job summary

Splend is seeking an Activation Lead to join the Hub Operations team at the Uber Partner Location in Tower Hill, London, on a 3-month fixed-term contract, starting immediately. You’ll take driver leads from enquiry to vehicle handover, onboarding and ensuring compliance.

This on-site role runs Monday–Friday, 9:30am–5:00pm, with a one-hour unpaid lunch. You’ll engage with 20+ drivers weekly, keeping the pipeline moving and meeting targets.

Qualifications

• Proven experience in sales activation, high-volume account management, onboarding or lead generation.
• Experience handling a fast-moving customer pipeline while keeping customer satisfaction high.
• Strong, proactive verbal communication skills, comfortable running consultative sales calls and in-person training sessions.
• Comfortable tracking pipeline metrics and working towards weekly or monthly targets.
• Confident, motivated and able to work well independently.
• Available to start immediately.
• Experience in mobility-as-a-service, automotive, car rental or gig-economy platforms is an advantage.

Responsibilities

• Educate, nurture and qualify prospective drivers by phone and in person, explaining Splend’s vehicle products and benefits.
• Own the onboarding journey from interested lead to active, paying vehicle subscriber.
• Work closely with our Uber hub partners to keep the driver pipeline moving.
• Make sure every driver meets compliance requirements, including PCO licensing, insurance and background checks, before vehicle handover.
• Support drivers who have been deactivated from a platform, coordinating re-activation and training.
• Partner with Hub Fleet Depot Managers and Customer Experience Specialists so vehicles are ready when drivers are
• Track pipeline metrics, reduce the time it takes to get drivers activated and hit weekly and monthly volume targets.

Skills

Sales activation

Onboarding

Lead generation

High-volume accounts

Communication

Job description

Splend is seeking an Activation Lead to join the Hub Operations team at the Uber Partner Location in Tower Hill, London, on a 3-month fixed-term contract, starting immediately. You’ll take driver leads from enquiry to vehicle handover, onboarding and ensuring compliance.

This on-site role runs Monday–Friday, 9:30am–5:00pm, with a one-hour unpaid lunch. You’ll engage with 20+ drivers weekly, keeping the pipeline moving and meeting targets.