Activation Lead (3-Month Fixed-Term Contract)

Splend; Wood Green; On-site; GBP 28,000 - 42,000; Full time

Job summary

Splend is seeking an Activation Lead to join the Hub Operations team at the Uber Partner Location in Tower Hill, London, on a 3-month fixed-term contract, starting immediately. You’ll take driver leads from enquiry to vehicle handover, onboarding and ensuring compliance.

This on-site role runs Monday–Friday, 9:30am–5:00pm, with a one-hour unpaid lunch. You’ll engage with 20+ drivers weekly, keeping the pipeline moving and meeting targets.

Qualifications

• Proven experience in sales activation, high-volume account management, onboarding or lead generation.
• Experience handling a fast-moving customer pipeline while keeping customer satisfaction high.
• Strong, proactive verbal communication skills, comfortable running consultative sales calls and in-person training sessions.
• Comfortable tracking pipeline metrics and working towards weekly or monthly targets.
• Confident, motivated and able to work well independently.
• Available to start immediately.
• Experience in mobility-as-a-service, automotive, car rental or gig-economy platforms is an advantage.

Responsibilities

• Educate, nurture and qualify prospective drivers by phone and in person, explaining Splend’s vehicle products and benefits.
• Own the onboarding journey from interested lead to active, paying vehicle subscriber.
• Work closely with our Uber hub partners to keep the driver pipeline moving.
• Make sure every driver meets compliance requirements, including PCO licensing, insurance and background checks, before vehicle handover.
• Support drivers who have been deactivated from a platform, coordinating re-activation and training.
• Partner with Hub Fleet Depot Managers and Customer Experience Specialists so vehicles are ready when drivers are
• Track pipeline metrics, reduce the time it takes to get drivers activated and hit weekly and monthly volume targets.

Skills

Sales activation

Onboarding

Lead generation

High-volume accounts

Communication

Job description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You’ll be excited to work in this role if...

• You enjoy talking to people all day and take pride in turning an enquiry into a driver who’s ready to go
• You like seeing the full journey through, from first call to vehicle handover
• You work well independently and are motivated by targets and by getting results quickly

About the role

We’re looking for a confident, motivated Activation Lead to join our Hub Operations team at the Uber Partner Location in Tower Hill, London, on a 3-month fixed-term contract, available to start immediately.

You’ll be the person who takes new driver leads from first enquiry to behind the wheel, qualifying them, making sure they’re fully compliant and getting them smoothly into a Splend vehicle. It’s a fast-paced, people-focused role where you’ll speak to 20+ drivers a week, face to face.

If you enjoy real conversations, hitting targets and helping people get on the road, you’ll thrive here.

Hours: Monday to Friday, 9:30am to 5:00pm (with an unpaid one-hour lunch from 12pm to 1pm)

Key Responsibilities:

• Educate, nurture and qualify prospective drivers by phone and in person, explaining Splend’s vehicle products and benefits
• Own the onboarding journey from interested lead to active, paying vehicle subscriber
• Work closely with our Uber hub partners to keep the driver pipeline moving
• Make sure every driver meets compliance requirements, including PCO licensing, insurance and background checks, before vehicle handover
• Support drivers who have been deactivated from a platform, coordinating re-activation and training
• Partner with Hub Fleet Depot Managers and Customer Experience Specialists so vehicles are ready when drivers are
• Track pipeline metrics, reduce the time it takes to get drivers activated and hit weekly and monthly volume targets

Key Requirements:

• Proven experience in sales activation, high-volume account management, onboarding or lead generation
• Experience handling a fast-moving customer pipeline while keeping customer satisfaction high
• Strong, proactive verbal communication skills, comfortable running consultative sales calls and in-person training sessions
• Comfortable tracking pipeline metrics and working towards weekly or monthly targets
• Confident, motivated and able to work well independently
• Available to start immediately
• Experience in mobility-as-a-service, automotive, car rental or gig-economy platforms is an advantage

Diversity & inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.