Activation Lead (3-Month Fixed-Term Contract)

Splend; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Splend in London is seeking a confident Activation Lead to join the Hub Operations team at Tower Hill on a 3-month fixed-term contract, starting immediately.

You will take driver leads from first enquiry to hands-on vehicle handover, targeting 20+ drivers per week and ensuring compliance, training, and timely activation.

This role rewards proactive outreach, thorough process knowledge, and the ability to work independently to hit weekly and monthly volume goals.

Qualifications

• Proven experience in sales activation and onboarding.
• Experience managing a fast-moving driver pipeline.
• Strong verbal communication and training skills.
• Able to work independently and meet weekly/monthly targets.

Responsibilities

• Educate, nurture and qualify prospective drivers by phone and in person.
• Own the onboarding journey from interested lead to active subscriber.
• Coordinate with Uber hub partners to move the driver pipeline.
• Ensure compliance requirements including PCO licensing, insurance and checks.
• Support drivers deactivated from the platform and coordinate re-activation.
• Work with Fleet Depot Managers to ensure vehicles are ready for handover.
• Track pipeline metrics and hit weekly and monthly targets.

Skills

Sales activation

High-volume account management

Onboarding

Lead generation

Verbal communication

Independent worker

Job description

About Us

At Splend,we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But wearen'tjust about vehicleownership. We'realso fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You’ll be excited to work in this role if…

• You enjoy talking to people all day and take pride in turning an enquiry into a driver who's ready to go
• You like seeing the full journey through, from first call to vehicle handover
• You work well independently and are motivated by targets and by getting results quickly

About the role

We're looking for a confident, motivated Activation Lead to join our Hub Operations team at the Uber Partner Location in Tower Hill, London, on a 3-month fixed-term contract, available to start immediately.

You’ll be the person who takes new driver leads from first enquiry to behind the wheel, qualifying them, making sure they're fully compliant and getting them smoothly into a Splend vehicle. It's a fast-paced, people-focused role where you'll speak to 20+ drivers a week, face to face.

If you enjoy real conversations, hitting targets and helping people get on the road, you'll thrive here.

Hours: Monday to Friday, 9:30am to 5:00pm (with an unpaid one-hour lunch from 12pm to 1pm)

Key Responsibilities:

• Educate, nurture and qualify prospective drivers by phone and in person, explaining Splend's vehicle products and benefits
• Own the onboarding journey from interested lead to active, paying vehicle subscriber
• Work closely with our Uber hub partners to keep the driver pipeline moving
• Make sure every driver meets compliance requirements, including PCO licensing, insurance and background checks, before vehicle handover
• Support drivers who have been deactivated from a platform, coordinating re-activation and training
• Partner with Hub Fleet Depot Managers and Customer Experience Specialists so vehicles are ready when drivers are
• Track pipeline metrics, reduce the time it takes to get drivers activated and hit weekly and monthly volume targets

Key Requirements:

• Proven experience in sales activation, high-volume account management, onboarding or lead generation
• Experience handling a fast-moving customer pipeline while keeping customer satisfaction high
• Strong, proactive verbal communication skills, comfortable running consultative sales calls and in-person training sessions
• Comfortable tracking pipeline metrics and working towards weekly or monthly targets
• Confident, motivated and able to work well independently
• Available to start immediately
• Experience in mobility-as-a-service, automotive, car rental or gig-economy platforms is an advantage

Diversity & inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We'rededicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.