Donor Stewardship & Fundraising Admin (Hybrid)

World Vision; Milton Keynes; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

World Vision is seeking a dedicated Fundraising Administrator to join the Philanthropy team in Milton Keynes on a hybrid basis. The role focuses on high-quality donor support, accurate records, and assisting fundraisers to secure income for vulnerable children.

You will manage donor records, assist with gift processing and communications, and coordinate meetings and events to ensure a smooth donor experience while working across Finance, Data and Insight, and Programme teams.

Qualifications

• Experience in administrative, operational or fundraising roles.
• Ability to manage donor records and CRM data accurately.
• Clear written and verbal communication and strong organisation.
• Comfort with MS Office (Outlook, Word, Excel) and Teams.
• Ability to meet deadlines and collaborate across teams.
• Commitment to safeguarding and charity values.

Responsibilities

• Provide proactive administrative support for meetings, agendas, actions, calendars, trackers and team priorities.
• Support accurate gift processing, pledge tracking, acknowledgements, income reporting and donation queries.
• Maintain complete and timely donor records on the CRM with contact details, giving history and stewardship activity.
• Coordinate donor communications such as thank-you letters, impact updates, reports and meeting follow-ups.
• Support donor events and meetings, including invitations, guest lists and post-event actions.
• Work across Finance, Supporter Care, Data and Insight, Communications and Programme teams to improve processes and donor experience.

Skills

Administrative experience

Fundraising experience

Supporter care

Customer service

Finance administration

Team support

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

World Vision is seeking a dedicated Fundraising Administrator to join the Philanthropy team in Milton Keynes on a hybrid basis. The role focuses on high-quality donor support, accurate records, and assisting fundraisers to secure income for vulnerable children.

You will manage donor records, assist with gift processing and communications, and coordinate meetings and events to ensure a smooth donor experience while working across Finance, Data and Insight, and Programme teams.