Fundraising Administrator

World Vision International (New); Milton Keynes; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

World Vision International (New) in Milton Keynes is seeking a dedicated Fundraising Administrator to support the Philanthropy team. You will help donors have an excellent experience while enabling fundraisers to secure income that transforms the lives of vulnerable children.

This permanent, full-time role offers 36.5 hours per week with hybrid working and a salary of £30,874 per year. You’ll manage donor records, process gifts, and coordinate events, empowering teams to build lasting donor

Qualifications

• You will bring experience from an administrative, operational, fundraising, supporter care, customer service, finance administration or team support role.
• Clear written and verbal communication, excellent organisation and a collaborative approach are essential.
• You will also be comfortable using Microsoft Outlook, Word, Excel and Teams.

Responsibilities

• Provide proactive administrative support, coordinating meetings, agendas, actions, calendars, trackers and team priorities.
• Support accurate gift processing, pledge tracking, acknowledgements, income reporting and donation queries.
• Maintain complete and timely donor records on the CRM, including contact details, giving history, communications and stewardship activity.
• Coordinate donor communications such as thank‑you letters, impact updates, reports and meeting follow‑ups.
• Support donor events and meetings, including invitations, guest lists, briefings, suppliers, materials and post‑event actions.
• Work collaboratively across Finance, Supporter Care, Data and Insight, Communications and Programme teams to improve processes and deliver an excellent supporter experience.

Skills

Administrative skills

Fundraising support

CRM records

Data entry

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities: Fundraising Administrator

Join the Philanthropy team and play a vital role in creating an excellent experience for donors while enabling fundraisers to build strong relationships and secure income that transforms the lives of vulnerable children.

Position: Fundraising Administrator (internally known as Philanthropy Administration Officer)

Location: Milton Keynes/Hybrid (minimum monthly travel to Milton Keynes is required)

Hours: Full time, 36.5 hours per week

Contract: Permanent

Salary: £30,874 per annum

Closing Date: 23 November 2026

About the Role

As Philanthropy Administration Officer, you will provide high-quality operational, administrative and donor support across the Philanthropy team. You will help keep donor records accurate, gifts and income information well managed, stewardship activity on track, and meetings and events professionally coordinated. Your work will strengthen the operational foundations of the team and give fundraisers more time to focus on meaningful donor relationships and income generation.

What you will do:

• Provide proactive administrative support, coordinating meetings, agendas, actions, calendars, trackers and team priorities.
• Support accurate gift processing, pledge tracking, acknowledgements, income reporting and donation queries.
• Maintain complete and timely donor records on the CRM, including contact details, giving history, communications and stewardship activity.
• Coordinate donor communications such as thank‑you letters, impact updates, reports and meeting follow‑ups.
• Support donor events and meetings, including invitations, guest lists, briefings, suppliers, materials and post‑event actions.
• Work collaboratively across Finance, Supporter Care, Data and Insight, Communications and Programme teams to improve processes and deliver an excellent supporter experience.

About You

You will bring experience from an administrative, operational, fundraising, supporter care, customer service, finance administration or team support role. You will be confident maintaining databases or CRM records, handling information accurately and managing competing deadlines.

Clear written and verbal communication, excellent organisation and a collaborative approach are essential.

You will also be comfortable using Microsoft Outlook, Word, Excel and Teams. This is an opportunity to use your organisational skills in a purposeful role at the heart of a collaborative and ambitious fundraising team. You will see how excellent administration, accurate data and thoughtful stewardship directly support stronger donor relationships, sustainable income and lasting impact for children and communities.

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long‑term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under‑represented sections of the community.

The organisation also operates flexible working policies and practices.

As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such as Operations, Finance, Fundraising, Customer Service, Customer Care, Operations Administrator, Finance Administrator, Fundraising Administrator, Customer Service Administrator, Customer Care Administrator, Admin, Administration.

Applicant Types Accepted: Local Applicants Only

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so. As a global Christian relief, development and advocacy organisation, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. Learn more about our work at wvi.org.

Our organisational culture reflects a “Partnership” of World Vision offices in 100 countries and 31,000+ staff working towards one vision: life in its fullness for every child.

A career with World Vision is a God‑given calling, and we believe that every staff member has been brought to World Vision for God’s purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member’s diverse background and talents – knowing that together, we can make a difference. Together, #WeAreWorldVision. Learn more about our culture.

Our people are our greatest asset. Each staff member brings their unique experience and God‑given talents to the organisation – in return World Vision provides employees a competitive “Total Rewards” package tailored to the context in which they work.

Learn more about benefits.

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