Fundraising Administrator

World Vision; Milton Keynes; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

World Vision is seeking a dedicated Fundraising Administrator to join the Philanthropy team in Milton Keynes on a hybrid basis. The role focuses on high-quality donor support, accurate records, and assisting fundraisers to secure income for vulnerable children.

You will manage donor records, assist with gift processing and communications, and coordinate meetings and events to ensure a smooth donor experience while working across Finance, Data and Insight, and Programme teams.

Qualifications

• Experience in administrative, operational or fundraising roles.
• Ability to manage donor records and CRM data accurately.
• Clear written and verbal communication and strong organisation.
• Comfort with MS Office (Outlook, Word, Excel) and Teams.
• Ability to meet deadlines and collaborate across teams.
• Commitment to safeguarding and charity values.

Responsibilities

• Provide proactive administrative support for meetings, agendas, actions, calendars, trackers and team priorities.
• Support accurate gift processing, pledge tracking, acknowledgements, income reporting and donation queries.
• Maintain complete and timely donor records on the CRM with contact details, giving history and stewardship activity.
• Coordinate donor communications such as thank-you letters, impact updates, reports and meeting follow-ups.
• Support donor events and meetings, including invitations, guest lists and post-event actions.
• Work across Finance, Supporter Care, Data and Insight, Communications and Programme teams to improve processes and donor experience.

Skills

Administrative experience

Fundraising experience

Supporter care

Customer service

Finance administration

Team support

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!

Key Responsibilities:

Fundraising Administrator

Are you an organised, detail-focused administrator who enjoys helping people, processes and information work seamlessly?

Join the Philanthropy team and play a vital role in creating an excellent experience for donors while enabling fundraisers to build strong relationships and secure income that transforms the lives of vulnerable children.

If you have administrative, operational, fundraising, supporter care, customer service, finance administration or team support experience, then apply today!

Position:

Fundraising Administrator (internally known as Philanthropy Administration Officer)

Location:

Milton Keynes/Hybrid (minimum monthly travel to Milton Keynes is required)

Hours:

Full time, 36.5 hours per week

Contract:

Permanent

Salary:

£30,874 per annum

Closing Date:

23 November 2026

About the Role

As Philanthropy Administration Officer, you will provide high-quality operational, administrative and donor support across the Philanthropy team. You will help keep donor records accurate, gifts and income information well managed, stewardship activity on track, and meetings and events professionally coordinated. Your work will strengthen the operational foundations of the team and give fundraisers more time to focus on meaningful donor relationships and income generation.

What you will do:

• Provide proactive administrative support, coordinating meetings, agendas, actions, calendars, trackers and team priorities.
• Support accurate gift processing, pledge tracking, acknowledgements, income reporting and donation queries.
• Maintain complete and timely donor records on the CRM, including contact details, giving history, communications and stewardship activity.
• Coordinate donor communications such as thank-you letters, impact updates, reports and meeting follow-ups.
• Support donor events and meetings, including invitations, guest lists, briefings, suppliers, materials and post-event actions.
• Work collaboratively across Finance, Supporter Care, Data and Insight, Communications and Programme teams to improve processes and deliver an excellent supporter experience.

About You

You will bring experience from an administrative, operational, fundraising, supporter care, customer service, finance administration or team support role. You will be confident maintaining databases or CRM records, handling information accurately and managing competing deadlines. Clear written and verbal communication, excellent organisation and a collaborative approach are essential. You will also be comfortable using Microsoft Outlook, Word, Excel and Teams.

This is an opportunity to use your organisational skills in a purposeful role at the heart of a collaborative and ambitious fundraising team. You will see how excellent administration, accurate data and thoughtful stewardship directly support stronger donor relationships, sustainable income and lasting impact for children and communities.

About the Organisation

Join an international children's charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God's unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such as

Operations, Finance, Fundraising, Customer Service, Customer Care, Operations Administrator, Finance Administrator, Fundraising Administrator, Customer Service Administrator, Customer Care Administrator, Admin, Administration.

Recruitment Note:

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Applicant Types Accepted:

Local Applicants Only