Donor Relations & Fundraising Administrator — Hybrid

NFP People; Milton Keynes; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

NFP People is seeking two Philanthropy Administration Officers to support its philanthropy team in Milton Keynes. This full-time, hybrid role focuses on administrative and donor support, CRM maintenance and accurate gift processing to help fundraisers build relationships and secure income for children.

You will coordinate meetings, track income, manage donor records, and support events while working with Finance, Supporter Care and Communications teams to deliver an excellent donor experience.

Qualifications

• Experience in administrative, operational, fundraising, supporter care, customer service, finance administration or team support roles.
• Clear written and verbal communication, excellent organisation and a collaborative approach.
• Comfortable using Microsoft Outlook, Word, Excel and Teams.

Responsibilities

• Provide proactive administrative support, coordinating meetings, agendas, actions, calendars, trackers and team priorities.
• Support accurate gift processing, pledge tracking, acknowledgements, income reporting and donation queries.
• Maintain donor records on the CRM, including contact details, giving history, communications and stewardship activity.
• Coordinate donor communications such as thank-you letters, impact updates, reports and meeting follow-ups.
• Support donor events and meetings, including invitations, guest lists, briefs, suppliers and materials.

Skills

Administrative experience

Fundraising

Supporter care

Customer service

Team support

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

NFP People is seeking two Philanthropy Administration Officers to support its philanthropy team in Milton Keynes. This full-time, hybrid role focuses on administrative and donor support, CRM maintenance and accurate gift processing to help fundraisers build relationships and secure income for children.

You will coordinate meetings, track income, manage donor records, and support events while working with Finance, Supporter Care and Communications teams to deliver an excellent donor experience.