Document Controller / Compliance Assistant

Construction Resources; Willenhall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A construction firm in Willenhall is seeking a Document Controller / Compliance Assistant to support document management and compliance in social housing projects. The ideal candidate should have experience in document control, proficiency with EDMS systems, and knowledge of PAS 25. This role offers a permanent contract with competitive salary dependent on experience. This position requires excellent organizational skills, communication abilities, and a detail-oriented approach.

Qualifications

• Experience in a document control role, ideally within construction, retrofit, or social housing.
• Proficiency with EDMS platforms.
• Basic understanding of compliance principles, data protection, and health & safety legislation.

Responsibilities

• Create, organise, store, and retrieve electronic and physical documents.
• Maintain consistent naming conventions, version control, and document registers.
• Issue documentation to relevant project teams, contractors, and stakeholders.
• Review documents for accuracy, completeness, and alignment with company standards.
• Assist the Asset Management team with audit preparation.
• Contact tenants to arrange essential safety checks.
• Maintain accurate compliance records across all relevant areas.
• Schedule and coordinate contractor appointments.
• Track contractor performance and assist with compliance monitoring.
• Support compliance with legislation and standards relevant to social housing.

Skills

Document control

EDMS proficiency

Organizational skills

Knowledge of ISO 2018

Communication skills

Time-management skills

Intermediate Microsoft Excel

Experience with PAS 25

Compliance principles knowledge

Detail-oriented approach

Job description

Document Controller / Compliance Assistant

📍 West Midlands

💼 Permanent

💰 Salary : DOE

Our client is a well-established retrofit and decarbonisation specialist, delivering a full range of sustainable energy and home-improvement measures to domestic properties. Their services include gas boiler replacements, external and internal wall insulation, underfloor and loft insulation, cavity wall insulation, solar PV installation, and air-source heat pumps.

Due to continued growth and a strong pipeline of work, they are seeking an experienced Document Controller / Compliance Assistant to join their office-based operations team in the West Midlands. This is a dual role, combining robust document-control responsibilities with hands‑on compliance support within the social housing and retrofit sectors.

Core Responsibilities

Document Controller Duties

• Document Management : Create, organise, store, and retrieve electronic and physical documents (drawings, reports, correspondence, etc.).
• Control & Tracking : Maintain consistent naming conventions, version control, and document registers. Track revisions and distribution to ensure a complete audit trail.
• Distribution : Issue documentation to relevant project teams, contractors, and stakeholders, ensuring the most up-to-date version is always accessible.
• Quality Assurance : Review documents for accuracy, completeness, and alignment with company standards and regulatory requirements.

System Administration : Manage and maintain the Electronic Document Management System (EDMS), including supporting or training staff in its use.

• Compliance : Ensure all documentation aligns with relevant legislation and standards such as building safety, GDPR, and industry best practice.

Compliance Assistant Duties

• Administrative Support : Assist the Asset Management team with audit preparation, meeting coordination, and general compliance administration.
• PAS 25 : Must have experience with PAS 25 requirements.
• Tenant Communication : Contact tenants to arrange essential safety checks (gas, fire, electrical, etc.), issuing letters, texts, or other communications.
• Record Keeping : Maintain accurate compliance records across all relevant areas.
• Contractor Coordination : Schedule and coordinate contractor appointments, ensuring work is completed to required standards.
• Data & Performance Monitoring : Track contractor performance and assist with compliance monitoring.
• Regulatory Adherence : Support compliance with legislation and standards relevant to social housing.

Skills & Qualifications

• Experience in a document control role, ideally within construction, retrofit, or social housing.
• Proficiency with EDMS platforms.
• Strong organisational and time-management skills.
• Knowledge of ISO 2018, the Golden Thread of information, and building safety legislation.
• Strong communication and stakeholder‑engagement skills.
• Intermediate Microsoft Excel proficiency.
• Experience with PAS 25.
• Basic understanding of compliance principles, data protection, and health & safety legislation.
• A proactive, flexible, and detail-focused approach to work.