Document Control Assistant - 3 Month Contract

Taylor Rose TTKW Limited; United Kingdom; Remote; GBP 18,000 - 22,000; Full time

Job summary

Taylor Rose TTKW Limited in Peterborough seeks an organised office/delivery support role to manage mail processing, document verification, and client greeting duties. You will handle incoming/outgoing post, reference documents, and coordinate courier services within a supportive team environment.

The role requires strong communication, reliability, and a proactive approach, with flexibility to train new staff and assist colleagues as needed in a dynamic office setting.

Qualifications

• Strong organisational skills with an eye for detail.
• Excellent communication across all levels and departments.
• Professional, flexible and reliable attitude.
• Willingness to learn new skills and adapt to change.
• Presentable appearance and client-facing demeanour.
• Capable of working in a team or independently.

Responsibilities

• Opening post, sorting, scanning, and distributing mail from the digital mailroom tool.
• Processing outgoing post using Royal Mail PPI system, Click & Drop, or couriers.
• Referencing documents against Salesforce and legacy systems.
• Handling mailroom queries from colleagues and greeting clients and visitors.
• Certifying ID documents and receiving deliveries into the office.
• Providing refreshments for clients and meetings.
• Covering holidays and sickness of team members.
• Training new team members as necessary.
• Arranging courier/parcel deliveries and collections.

Skills

Strong organisational skills

Strong communication skills

Customer focus with proactive attitude

Presentable appearance

Teamwork and independence

Ability to prioritise workload

Willingness to learn

Tools

Microsoft Office

Case management systems

Job description

Reference LWKCPET

Location Peterborough

Opening post, sorting, scanning, separating original documents and distributing mail from the digital mailroom tool

Processing outgoing post including letters and parcels, using Royal Mail PPI system, Click & Drop or couriers as appropriate

Referencing documents against Salesforce and all legacy systems

Dealing with colleague queries on mailroom queries

Monitoring incoming emails

Greeting clients and visitors, maintaining a professional approach

Certifying ID documents

Receiving deliveries into the office and distributing accordingly

Providing refreshments for clients and meetings

Covering holidays and sickness of team members

Arranging courier/parcel deliveries and collection when required

Training new members of the team as necessary

A professional, flexible and reliable attitude and approach

Strong organisational skills

Presentable appearance

Customer focus with a proactive “can do” attitude

Strong communication skills & ability to communicate at all levels and across all departments

Able to work within a team as well as independently

Able to demonstrate initiative, strong work ethic and ability to problem solve

Ability to prioritise workload

Willingness to learn new skills and adapt to change

Have a good understanding of the Microsoft office and ability to learn use of case management systems

Company Core Values

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be

Integrate: Bring together people and systems into a cohesive force

Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth

Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.