Document Controller - South West

Turner & Townsend; West of England; On-site; GBP 45,000 - 65,000; Full time

Job summary

Turner & Townsend is seeking a Senior Document Controller to join our South West team, with site attendance three days per week. The role includes configuring and managing CDE/EDMS, supporting project teams and ensuring compliant documentation workflows.

You will administer Asite or comparable platforms, deliver training, and generate KPI reports that track efficiency and quality of output.

Qualifications

• 8-10+ years of document control experience.
• Proficient with Asite or similar CDE/EDMS platforms.
• Strong interpersonal and training skills.

Responsibilities

• Configure and day‑to‑day manage CDE/EDMS systems.
• Serve as main contact for CDE-related queries.
• Organise and deliver training on file naming and processes.
• Develop user guides and training materials.
• Produce weekly KPI reports and QA checks.

Skills

Senior document control

BIM ISO 19650

Stakeholder communication

Training & guides

Education

8-10+ years experience

Tools

Asite

ACC

Aconex

Viewpoint

Procore

Job description

At Turner & Townsend we are passionate about making a difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.

For over 75 years we have been helping our clients deliver on their objectives. Our success at realising outcomes for clients has resulted in significant growth and we are now facing a new wave of growth to achieve our ambitious vision. To reach this goal, we need great people who are passionate about both delivering great outcomes to our clients and contributing to our future vision. This is made entirely possible through our entrepreneurial culture, allowing employees of all levels to directly influence the business and to own their career.

Job Description

We are currently seeking to recruit an experienced Senior Document Controller to join our team in the South West. This role will require site attendance 3 days per week. Travel and accommodation will be included where applicable.

Initiative and problem-solving skills are a must, as are strong interpersonal and communication skills. Candidates will possess experience in implementing document control procedures, setting up, configuring and managing Common Data Environments (CDE) / Electronic Document Management Systems (EDMS) at an administrator level.

Key Responsibilities

• Management & Configuration of CDE – Undertake configuration and day-to-day management of the system, adding and maintaining user accounts and security groups. Includes maintenance of User Directories, IM Protocol and File Naming Protocol.
• Interface with Project Team and other agreed stakeholders – Act as the main point of contact for all queries and requests relating to the CDE system and Document Control procedures (dependencies).
• Provide training on CDE & Document Control Processes & Procedures – Organise and undertake regular training sessions for new users and refresher training for existing users. Provide training and guidance on file naming protocols. Create and maintain training logs.
• Develop and Maintain User Guides – Prepare and update training packs and system user guides.
• Quality Assurance & KPI Reports – Produce weekly KPI's on all issued instructions (RFI's/TQ's etc.) and workflow reports, alongside undertaking Quality Assurance against the agreed recitals on all formally issued documentation.
• Create new project set-ups on CDE – Create new project sites and assign users.
• Support – Provide ad-hoc reports and information on system usage and compliance.

Key Experience

• Role requires gap analysis and consolidation of processes and procedures in accordance to client requirements.
• Comprehensive knowledge of BIM ISO 19650 standards.
• Experience in Asite, preferably at Administrator level.
• KPI reporting.
• Competency in writing protocols.
• Hosting and delivering workshops.
• Experienced Senior Document Controller.
• Experience operating as a System Administrator on at least one CDE/EDMS platform such as Asite, ACC, Aconex, Viewpoint or Procore.
• Ideally experienced delivering within a PMO environment or a large framework/programme.

Qualifications

• Experienced Senior Document Control professional with 8-10+ years' experience.
• Proficient understanding of Asite (or equivalent CDE/EDMS platform such as ACC, Aconex, Viewpoint or Procore) and knowledge of BIM ISO 19650 standards.
• Administrator-level experience using Asite.
• Excellent interpersonal skills, and the ability to communicate with people at all levels.
• Well organised and able to manage multiple requirements simultaneously.
• Must be able to manage priorities according to the demands of the project environment.
• Strong written and verbal communication skills.
• Ability to work collaboratively across multidisciplinary project teams.
• Proactive approach to problem solving and continuous improvement.
• Excellent presentation skills.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

SOX control responsibilities may be part of this role and are to be adhered to where applicable.