Document Control & Mailroom Coordinator

Taylor Rose TTKW Limited; United Kingdom; Remote; GBP 18,000 - 22,000; Full time

Job summary

Taylor Rose TTKW Limited in Peterborough seeks an organised office/delivery support role to manage mail processing, document verification, and client greeting duties. You will handle incoming/outgoing post, reference documents, and coordinate courier services within a supportive team environment.

The role requires strong communication, reliability, and a proactive approach, with flexibility to train new staff and assist colleagues as needed in a dynamic office setting.

Qualifications

• Strong organisational skills with an eye for detail.
• Excellent communication across all levels and departments.
• Professional, flexible and reliable attitude.
• Willingness to learn new skills and adapt to change.
• Presentable appearance and client-facing demeanour.
• Capable of working in a team or independently.

Responsibilities

• Opening post, sorting, scanning, and distributing mail from the digital mailroom tool.
• Processing outgoing post using Royal Mail PPI system, Click & Drop, or couriers.
• Referencing documents against Salesforce and legacy systems.
• Handling mailroom queries from colleagues and greeting clients and visitors.
• Certifying ID documents and receiving deliveries into the office.
• Providing refreshments for clients and meetings.
• Covering holidays and sickness of team members.
• Training new team members as necessary.
• Arranging courier/parcel deliveries and collections.

Skills

Strong organisational skills

Strong communication skills

Customer focus with proactive attitude

Presentable appearance

Teamwork and independence

Ability to prioritise workload

Willingness to learn

Tools

Microsoft Office

Case management systems

Job description

Taylor Rose TTKW Limited in Peterborough seeks an organised office/delivery support role to manage mail processing, document verification, and client greeting duties. You will handle incoming/outgoing post, reference documents, and coordinate courier services within a supportive team environment.

The role requires strong communication, reliability, and a proactive approach, with flexibility to train new staff and assist colleagues as needed in a dynamic office setting.