Doctoral College Administration & Support Officer

City St George’s Students' Union; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

City St George’s, University of London is seeking an experienced higher education administrator to support doctoral researchers and academic staff at the Clerkenwell campus. The role focuses on managing records, progression, reporting, applications, admissions and viva coordination within two Schools.

The successful candidate will deliver high-quality customer service, work collaboratively across teams, and contribute to a supportive environment that advances doctoral researcher development and

Qualifications

• Experience in higher education administration.
• Proven track record of delivering excellent customer service to diverse stakeholders.
• Able to work independently and collaboratively across teams.
• Strong organisational skills and ability to manage competing priorities.

Responsibilities

• Act as the primary contact for academics and doctoral researchers in the designated Schools.
• Manage student records and progression processes; deliver regular reports.
• Administer applications and admissions processes; coordinate viva examinations.
• Support school committees; facilitate on/off-campus doctoral activities; process payments for funded students.

Skills

Customer service

Organisational skills

Teamwork

Independent working

Education

Higher education administration experience

Job description

City St George’s, University of London is seeking an experienced higher education administrator to support doctoral researchers and academic staff at the Clerkenwell campus. The role focuses on managing records, progression, reporting, applications, admissions and viva coordination within two Schools.

The successful candidate will deliver high-quality customer service, work collaboratively across teams, and contribute to a supportive environment that advances doctoral researcher development and