Doctoral College Officer - Quality (REDEPLOYEE APPLICANTS ONLY)

City St George’s Students' Union; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

City St George’s, University of London is seeking an experienced higher education administrator to support doctoral researchers and academic staff at the Clerkenwell campus. The role focuses on managing records, progression, reporting, applications, admissions and viva coordination within two Schools.

The successful candidate will deliver high-quality customer service, work collaboratively across teams, and contribute to a supportive environment that advances doctoral researcher development and

Qualifications

• Experience in higher education administration.
• Proven track record of delivering excellent customer service to diverse stakeholders.
• Able to work independently and collaboratively across teams.
• Strong organisational skills and ability to manage competing priorities.

Responsibilities

• Act as the primary contact for academics and doctoral researchers in the designated Schools.
• Manage student records and progression processes; deliver regular reports.
• Administer applications and admissions processes; coordinate viva examinations.
• Support school committees; facilitate on/off-campus doctoral activities; process payments for funded students.

Skills

Customer service

Organisational skills

Teamwork

Independent working

Education

Higher education administration experience

Job description

Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The Doctoral College at City St George's supports doctoral researchers across six Schools and three campuses. This role will be based at the Clerkenwell campus, supporting two academic Schools and contributing to the delivery of the Doctoral College's strategic and operational objectives.

The Doctoral College provides a supportive and collegiate environment that enables colleagues to thrive and develop in their roles while fostering effective engagement across the wider University.

Responsibilities

The postholder will act as the primary point of contact for academics and doctoral researchers within the designated Schools. Key responsibilities include managing student records and progression processes; producing regular reports for academic and professional services colleagues; administering application and admissions processes; coordinating viva examinations; servicing School committees; supporting on-campus and off-campus doctoral activities; and processing payments for funded students. Use this section to indicate the main responsibilities of the role. Suggested word count maximum - 80 words

Person Specification

The successful candidate will have experience in higher education administration, preferably within a doctoral research environment. They will have a proven track record of delivering excellent customer service to a diverse range of stakeholders and will be able to work effectively both independently and collaboratively across teams. They will also demonstrate strong organisational skills and the ability to manage competing priorities effectively.

With excellent collaborative skills and a commitment to a strong team ethos, the postholder will be expected to contribute actively to the continuing development of doctoral researcher support across the University.

Additional Information

Closing date for applications:20 September 2026 at 11:59pm

Interviews are scheduled to take place on a date to be confirmed.

The selection process will involve an interview and an exercise.Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions