Digital Learning Experience Officer

City St George's, University of London; Greater London; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training

Job summary

City St George’s, University of London invites applications for a Student Experience Administrator within the Bayes Digital Learning team. You will be the first point of contact for online students, handling enrolment, assessments and events with a focus on delivering a personalised and efficient experience.

The successful candidate will combine excellent customer service with a collaborative approach when working with colleagues and external stakeholders, ensuring clear communication and smooth

Qualifications

• Excellent customer service skills and engaging communication style.
• Ability to work with diverse stakeholders.
• Proficiency with technologies in an online learning environment.
• Experience in Higher or Further Education is advantageous.

Responsibilities

• Provide an excellent, efficient, and personalised student experience.
• Administer enrolment, assessment, and evaluation processes.
• Support Bayes online students and events as the first point of contact.

Skills

Customer service

Communication

Stakeholder management

Attention to detail

Online learning tech

Tools

Learning Management System (LMS)

Job description

City St George’s, University of London invites applications for a Student Experience Administrator within the Bayes Digital Learning team. You will be the first point of contact for online students, handling enrolment, assessments and events with a focus on delivering a personalised and efficient experience.

The successful candidate will combine excellent customer service with a collaborative approach when working with colleagues and external stakeholders, ensuring clear communication and smooth