Distribution Operations Lead — Drive Service & Performance

Huws Gray Limited; Sudbury; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company car

Annual leave

Company bonus scheme

Pension

Private healthcare

Colleague discounts

Job summary

Huws Gray Limited is seeking a Distribution Operations Supervisor to oversee the Sudbury branch, lead a proactive team, and deliver outstanding service to customers. You’ll collaborate with Branch Management to drive performance, coordinate loading/unloading, and ensure stock control and a safe working environment across daily operations.

You will identify efficiency improvements, support a positive culture, and help maintain high standards of service and safety in a busy distribution setting.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong customer service focus and willingness to go the extra mile.
• Excellent communication and collaborative mindset.

Responsibilities

• Oversee smooth branch operation and deliver exceptional service to customers.
• Work with Branch Management to improve branch performance.
• Lead, motivate and support the team.
• Coordinate loading and unloading of vehicles.
• Monitor stock levels and manage stock control processes.
• Promote a safe, secure and organised working environment.
• Identify opportunities to improve operational performance and customer experience.

Skills

Leadership

Customer service

Communication

Teamwork

Problem solving

Job description

Huws Gray Limited is seeking a Distribution Operations Supervisor to oversee the Sudbury branch, lead a proactive team, and deliver outstanding service to customers. You’ll collaborate with Branch Management to drive performance, coordinate loading/unloading, and ensure stock control and a safe working environment across daily operations.

You will identify efficiency improvements, support a positive culture, and help maintain high standards of service and safety in a busy distribution setting.