Distribution Operations Supervisor

Huws Gray Group; Chilton; On-site; GBP 33,000 - 42,000; Full time

Benefits offered by this job

Company car

Bonus scheme

Pension and life assurance

Private healthcare

Discounts for high street retailers

Colleague discounts

Travel discounts

Training and development programs

Job summary

Huws Gray Group is seeking a Distribution Operations Supervisor for the Sudbury branch to lead day-to-day operations, ensuring smooth service delivery to customers while guiding a committed team.

You will work closely with Branch Management to optimise performance, maintain stock accuracy, and foster a safe, efficient working environment. Leadership and a proactive, customer-focused mindset are essential.

Responsibilities

• Oversee the day-to-day operational management of the branch
• Lead, motivate and support the team
• Provide outstanding customer service in every interaction
• Coordinate loading and unloading of vehicles
• Support efficient and effective delivery schedules
• Monitor stock levels and assist with stock control processes
• Develop and maintain strong product knowledge
• Promote and maintain a safe, secure and organised working environment
• Identify opportunities to improve operational performance and customer experience
• Share ideas and feedback with the management team to drive continuous improvement

Job description

Distribution Operations Supervisor - Huws Gray (Sudbury) - Make a positive impact on colleagues, customers and performance

Be Part Of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group- home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating - we couldn't do it without our people and that's where you come in!

We're looking for an DistributionOperations Supervisor to join our team and play a key role in supporting the day-to-day running of the branch. This is an exciting opportunity to develop your leadership skills, work with a great team and build a rewarding career with one of the UK's leading independent builders' merchants.

What you'll be doing:

Reporting to the Branch Manager, you'll oversee the smooth operation of the branch while helping to deliver exceptional service to our customers.

Key responsibilities include:

• Supporting the day-to-day operational management of the branch
• Working closely with Branch Management to ensure effective branch performance
• Leading, motivating and supporting the team
• Providing outstanding customer service in every interaction
• Coordinating the loading and unloading of vehicles
• Supporting an efficient and effective delivery schedule
• Monitoring stock levels and assisting with stock control processes
• Developing and maintaining strong product knowledge
• Promoting and maintaining a safe, secure and organised working environment
• Identifying opportunities to improve operational performance and customer experience
• Sharing ideas and feedback with the management team to drive continuous improvement

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind - and there's no judgment in asking.

What you'll bring:

We're looking for a proactive and approachable leader who enjoys supporting others and helping teams succeed. You'll bring strong leadership skills, excellent communication and a collaborative mindset, with the confidence to both guide colleagues and work alongside them. We're seeking someone who leads by example, is passionate about delivering great customer service, takes initiative to solve problems, and thrives in a fast-paced environment where flexibility, positivity and teamwork are key to success.

What's in it for you:

We believe great work should be recognised and rewarded. Here's what you can expect:

• A strong annual leave allowance, alongside your bank holidays
• Company car
• Company bonus scheme, based on performance
• Contributory pensionand life assurance
• Private healthcare
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discountacross our group brands
• Attraction and travel discounts
• Training and developmentprogrammes to support your growth

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

INDWAR