Distribution Co-Ordinator

Malmaison Hotel Du Vin Holdings Limited; Birmingham; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Staff room rates

Friends and family room rate 50% off

Staff discounts

Healthcare cash plans

Cycle to work scheme

Job summary

Malmaison Hotel Du Vin Holdings Limited is seeking a Distribution Co-ordinator to support the management and optimisation of distribution channels across the group. You will ensure rates, inventory and content are accurate on all platforms and assist with loading rate plans, promotions and offers while resolving connectivity issues.

Based from Birmingham with home working options, the role offers exposure to Opera Cloud PMS and other commercial systems, contributing to revenue growth and

Qualifications

• Experience in hotel distribution environments.
• Understanding of online booking channels.
• Strong analytical and problem solving abilities.

Responsibilities

• Support day-to-day management and optimisation of hotel distribution channels.
• Maintain accuracy of rates, inventory and content across platforms.
• Load rate plans, promotions and offers; resolve channel connectivity issues.

Job description

Home working - Also based from Birmingham Office

We’re looking for a Distribution Co-ordinator to join our team. The Distribution Co-Ordinator is responsible for supporting the effective management, maintenance and optimisation of all hotel distribution channels, commercial systems and online booking platforms across the Group. Working alongside the Group Distribution Manager and wider commercial teams, you’ll help optimise distribution across all sales channels, maintain accurate rates and inventory, support revenue-generating initiatives and contribute to the continued growth of online revenue.

As Distribution Executive, you’ll play a key role in supporting the day-to-day management and optimisation of the hotel’s distribution channels and commercial systems. You’ll ensure rates, availability, inventory and content are accurate and consistent across all platforms, while supporting the loading of rate plans, promotions and special offers and helping to resolve any channel or connectivity issues. You’ll also assist with the administration and optimisation of key commercial systems, including Opera Cloud PMS, Duetto, Upsell Guru, VoucherCart, channel management systems and OTA extranets. Alongside your day-to-day responsibilities, you’ll have the opportunity to get involved in revenue, distribution and technology projects, support new system implementations and integrations, and identify ways to improve processes, automation and overall commercial performance. This is a fantastic opportunity to develop your technical knowledge while gaining valuable exposure to hotel distribution, e-commerce and Revenue Management.

What we’re looking for:

Previous experience within hotel distribution, reservations, revenue management commercial systems.

Understanding of hotel distribution channels and online booking platforms.

Experience using Property Management Systems, preferably Opera Cloud PMS.

Excellent organisational and administrative skills.

Strong attention to detail and commitment to accuracy.

Good analytical and problem-solving abilities.

Strong communication and relationship-building skills.

Proficiency in Microsoft Office, particularly Excel.

Ability to manage multiple priorities and meet deadlines.

Ability to work independently and collaboratively within a team environment.

This is an exciting opportunity for someone looking to build a career in

hotel distribution and commercial systems, gaining valuable hands-on experience and developing a strong understanding of the platforms, processes and distribution strategies that support commercial performance across the business.

In addition to competitive rates of pay we offer:

• Heavily discounted
• Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted
• Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500, just for getting your friends jobs! (*Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

• Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

• complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.