Operations Manager, Malmaison

Malmaison Hotel Du Vin Holdings Limited; Belfast City District; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Staff Room Rates

Friends & Family Rate

Dine Discounts

Apprenticeships

High Street Discounts

Cycle to Work

Healthcare Cash Plans

Referral Bonus

Uniform Provided

Wellness Days

Stream Pay Access

Complimentary Stays

Brain Charity Support

Employee Assistance

Private Medical Cover

Bonus Plan

Life Insurance

Sustainability Initiative

Job summary

Malmaison is looking for an Operations Manager to lead and inspire the hotel team while driving brand standards and guest experience. You will oversee day-to-day operations across Front Office, Housekeeping, Food & Beverage and Guest Services, ensuring exceptional service and memorable stays.

You will be 18 months (or less) from running your own hotel and eager to join a brand that rewards leadership and career growth.

Job description

OPERATIONS MANAGER – MALMAISON, COMPETITIVE SALARY

Full Time

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

You will be 18 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine.

In this Operations Manager role your eye for detail will help you excel, you will love leading and motivating your team and you will be driving the brand strategy in all elements of the business setting Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise revenue within the business by looking at the bigger picture. Managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Working closely with the General Manager and departmental leaders, you will oversee day to day operations across key hotel departments including Front Office, Housekeeping, Food and Beverage and Guest Services. You will play a key role in maintaining high service standards, supporting our team and ensuring every guest receives a memorable experience.

In addition to competitive rates of pay we offer:

Heavily discounted

Staff Room Ratesat Malmaison & Hotel du Vin with rooms available from £65 per night.

Discounted

Friends and Family Room Rate with 50% offbest available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship programmes that support you in developing your career

High Street Discountson a range of high street shops, experiences, holidays and much much more

Cycle to work scheme – save up to 40% on a wide range of bikes

Healthcare Cash Plans- dental, optical, medical and more available from £5 per month

Referral scheme that pay up to £1,500,just for getting your friends jobs! (*Terms & Conditions apply)

A quality uniform where required

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

Streamgiving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

complimentary stayson your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme– free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

Private Medical Healthcare

Bonus Plan based on clear and transparent KPI’s

Critical Illness cover

Life Assurance

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.