Cluster Sales Manager

Malmaison Hotels; Birmingham; Vor Ort; GBP 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Staff room rate discounts

Discounted friends and family rates

Healthcare cash plans

Cycle to work scheme

Wellness days and events

First-year anniversary stays with D,B&

Referral and welcome programs

Zusammenfassung

Malmaison Hotels in Birmingham seeks a Cluster Sales Manager to drive the Hotels Sales and Marketing plan for both brands. You will report to the General Managers and the National Sales Director, ensuring brand representation and actively pursuing new opportunities across the portfolio.

You will manage the inquiry process, train teams across two hotels, and build strong relationships with guests. The role demands proactive, well-organised leadership and confident presentation to senior decision

Qualifikationen

• Experience in a sales/marketing leadership role within the hotel industry is advantageous.
• Strong communication and interpersonal skills with the ability to influence senior stakeholders.
• Knowledge of hotel sales processes, inquiries and cross-selling across multiple properties.

Aufgaben

• Drive the Hotels Sales and Marketing plan for Malmaison across two brands.
• Report to the General Managers and National Sales Director while ensuring brand representation.
• Identify and pursue new opportunities and cross-sell across all hotels in the portfolio.
• Manage and lead the inquiry process and ensure efficient training and communication within the department and across two hotels.
• Develop strong relationships with guests and key contacts within the hotels.

Kenntnisse

Sales leadership

Stakeholder management

Presenting to senior decision makers

Communication skills

Organisational skills

Jobbeschreibung

As Cluster Sales Manager you will drive the Hotels Sales and Marketing plan. Reporting into the General Managers and the National Sales Director you will ensure that both brands are represented whilst actively looking for new opportunities and cross selling all hotels within Malmaison. You will manage and lead the inquiry process, ensure the training and communication within the department and across the two hotels is implemented with maximum efficiency and develop strong relationships with guests within the hotels.

You will be a self starter, organised and able to prioritise actions whilst managing tasks through to completion. It goes without saying that excellent communication skills in both verbal and oral are essential as is confidence in presenting to senior decision makers in other businesses. Experience in a similar role would be beneficial as would a working knowledge of the Hotel industry.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500, just for getting your friends jobs! (Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Stream giving instant access to your pay as it's earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI's
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace