Waiter/ Waitress, Malmaison

Malmaison Hotel Du Vin Holdings Limited; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff room rates 65 per night

Friends & Family room rate 50% off

Dining discount 35%

Fully funded Apprenticeships

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral scheme up to £1,500

Uniform supplied

Wellbeing & campaign days

Stream access to earned wages

Complimentary stays on anniversaries

Brain Charity sponsorship

Employee Assistance Programme

Job summary

Malmaison Hotel Du Vin Holdings Limited is seeking hospitality professionals to act as the welcoming face of the restaurant, ensuring smooth guest flow and clear communication with the Kitchen and management. The role offers varied evening and weekend shifts, with opportunities for career development and apprenticeships across the brand.

You will contribute to an exceptional guest experience, learn new skills, and benefit from a range of staff perks, discounts, and wellness initiatives as part

Qualifications

• Passion for great customer service and willingness to learn new skills.
• Flexible shift patterns and contracted hours can be discussed.
• Experience is not a deal breaker; enthusiasm counts.

Responsibilities

• Be the face of the restaurant and manage the flow of guests.
• Communicate with the Kitchen and restaurant management to ensure smooth dining experiences.
• Support guests and deliver high service standards across shifts.

Skills

Customer service

Teamwork

Adaptability

Hospitality

Tools

POS systems

Job description

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.

In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great

flexibility

if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally

recognized

apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest

experiences

.

Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

In addition to competitive rates of pay we offer:

Heavily discounted

Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.

Discounted

Friends and Family Room Rate with 50% off best available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship programmes that support you in developing your career

High Street Discounts on a range of high street shops, experiences, holidays and much much more

Cycle to work scheme – save up to 40% on a wide range of bikes

Healthcare Cash Plans - dental, optical, medical and more available from £5 per month

Referral scheme that pay up to £1,500,just for getting your friends jobs! (*Terms & Conditions apply)

A quality uniform where required

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.