Housekeeping Supervisor, Malmaison

Malmaison Hotel Du Vin Holdings Limited; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Staff Room Rates at Malmaison & Hotel 

Friends and Family Room Rate 50% off B

35% off dining in Brasseries & Bistros

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral scheme up to £1,500

Quality uniform

Wellness & Campaign Days Calendar

Stream pay access

Complimentary stays on anniversaries

The Brain Charity sponsorship

Employee Assistance Programme

Job summary

Malmaison is recruiting a Housekeeping Supervisor to lead a team and set the tone for exceptional guest experiences. You will oversee cleanliness, presentation and service standards across bedrooms and public areas, while driving personal development and internal progression within the brand.

The role offers competitive pay and a range of staff perks, including reduced-rate stays, dining discounts and wellness benefits as part of a supportive employer culture.

Qualifications

• Experience leading a housekeeping team to maintain high cleanliness standards.
• Delivering celebrity service with a smile and guest satisfaction.
• Ability to train and develop staff for internal progression within the brand.

Responsibilities

• Lead and supervise the housekeeping team to maintain brand standards.
• Ensure rooms and public areas meet required cleanliness and presentation levels.
• Support recruitment, training and development of housekeeping staff.

Skills

Team leadership

Guest service

Attention to detail

Job description

Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, g

et paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Housekeeping Supervisor you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.

We create memories that the guest will never forget. This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

Heavily discounted

Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.

Discounted

Friends and Family Room Rate with 50% off best available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship programmes that support you in developing your career

High Street Discounts on a range of high street shops, experiences, holidays and much much more

Cycle to work scheme – save up to 40% on a wide range of bikes

Healthcare Cash Plans - dental, optical, medical and more available from £5 per month

Referral scheme that pay up to £1,500,just for getting your friends jobs! (*Terms & Conditions apply)

A quality uniform where required

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

Stream giving instant access to your pay as it’s earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.