Duty Manager

Malmaison Hotel Du Vin Holdings Limited; Reading; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Staff Room Rates

Friends and Family Room Rate

Dining discounts

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral scheme (up to £1,500)

Complimentary stays

Wellness & National Campaign Days

Job summary

Malmaison Hotel Du Vin Holdings Limited in Reading is seeking a Duty Manager to oversee customer-facing operations across our busy hotel, including breakfast, reception and housekeeping liaison.

This hands-on leadership role spans F&B and Front Office, supporting staff and guest relations, with clear progression toward Head of Department roles for high performers.

The role offers development opportunities and a rewards package designed to reflect performance.

Qualifications

• Experience managing in a busy Food & Beverage department.
• Experience in guest relations is advantageous.
• Able to supervise front-of-house and housekeeping interactions.

Responsibilities

• Assist in the smooth running of all customer-facing departments.
• Collaborate with breakfast team and front desk during busy periods.
• Conduct room checks with Housekeeping Manager.
• Support progression to Head of Department roles.

Skills

Hands-on management

Job description

Rate of Pay / Hours: £13.75ph / 40 hours

Type of Contract: Permanent position

Working across multiple departments this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel.

You will be a

hands on manager with experienceof working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.

As Duty Manager within Malmaison you will be assisting in the smooth running of all Customer facing departments - from working alongside the breakfast team, dealing with a busy check out period through to checking bedrooms with the Housekeeping Manger.

Experiencein Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.

If you are successful in your application of Duty Manager you could be expected to progress to a Head of Department role looking after a single department and then onto a DGM role within Malmaison or Hotel Du Vin.

We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.

In addition to competitive rates of pay we offer:

Heavily discounted

Staff Room Ratesat Malmaison & Hotel du Vin with rooms available from £65 per night.

Discounted

Friends and Family Room Rate with 50% offbest available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship programmes that support you in developing your career

High Street Discountson a range of high street shops, experiences, holidays and much much more

Cycle to work scheme - save up to 40% on a wide range of bikes

Healthcare Cash Plans- dental, optical, medical and more available from £5 per month

Referral scheme that pay up to £1,500,just for getting your friends jobs! (*Terms & Conditions apply)

A quality uniform where required

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

Streamgiving instant access to your pay as it's earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

complimentary stayson your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

Private Medical Healthcare

Bonus Plan based on clear and transparent KPI's

Critical Illness cover

Life Assurance

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.