Dissertation Supervisors

Gbs Uk; Byfleet; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government organization is seeking a Business Support Assistant for its East 2 (Mid) Area team in Byfleet. The role includes managing enquiries, coordinating meetings, and maintaining systems to support service delivery. A strong focus on organizational and communication skills is required, along with IT proficiency. The role supports hybrid working, providing a balance between in-person and remote work, with a salary starting at £27,634 per annum.

Benefits

26 days' holiday

Generous government salary-related pension

Employee Assistance Programme

Wellbeing discounts

Qualifications

• Proven ability to work in a busy office environment.
• Strong written and verbal communication skills.
• Competence in using a range of IT tools and systems.

Responsibilities

• Be the first point of contact for enquiries, providing professional responses.
• Maintain and update systems and databases for accurate record-keeping.
• Coordinate meetings and manage diaries.

Skills

Organizational skills

Communication skills

IT competency

Ability to manage priorities

Tools

Microsoft Office

Database management

Job description

About The Role

This permanent role has a starting salary of £27,634 per annum, based on a 36 hour working week.

We have a great opportunity to join our East 2 (Mid) Area team as a Business Support Assistant. We have two positions available – one based in Dorking and one in Weybridge. Please advise in your application which office you would prefer as your base but travel may be required across the area (Epsom, Dorking and Elmbridge). We support hybrid working with the right balance and come together in person for 2‑3 days per week on average and support working from home the rest of the time.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

Responsibilities

• Be the first point of contact for internal and external enquiries, both on the telephone and in the office, providing a professional and empathetic response and ensuring queries are directed appropriately.
• Maintain and update systems and databases, ensuring accurate records are kept to support service delivery and reporting.
• Prepare and send out correspondence, reports, and documentation to support operational and management teams.
• Coordinate meetings and appointments, including diary management, room bookings, and preparation of materials.
• Support resource management, following ordering procedures to ensure the hub has the supplies and tools needed to operate effectively.
• Work collaboratively across teams, adapting to changing priorities and supporting colleagues in a flexible and agile way.
• Contribute to service improvement, identifying opportunities to streamline processes and enhance the quality of administrative support.

Qualities & Traits We Are Looking For

• Proven ability to work in a busy office environment, managing competing priorities effectively.
• Strong written and verbal communication skills, with the ability to build positive relationships and work collaboratively with colleagues and customers.
• Competence in using a range of IT tools and systems, including databases and Microsoft Office applications.
• Excellent organisational skills and ability to maintain accurate records and handle enquiries, with an understanding of confidentiality and data protection principles.
• Willingness and ability to travel across service sites as required.

Your Application

To be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

1. What interests you about this role and how do you see yourself contributing to its success?
2. Describe a time when you had to manage competing priorities in a busy environment. How did you ensure tasks were completed effectively and on time?
3. How do you ensure confidentiality and professionalism when handling sensitive information or enquiries?
4. This role involves handling a high volume of incoming calls and providing excellent customer service. Can you describe your previous experience in managing phone calls, including the types of calls you handled and any tools or systems you used?

The job advert closes at 23:59 on 04/01/2026 with interviews planned to follow in the w/c 12th January 2026.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two‑tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Our Commitment

We are a disability‑confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.