Dispensing Store Manager: Lead Care, Grow Your Team

The Boots Company PLC; Halesworth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Discount on Boots products

Bonus

Annual leave 38 days

Parental leave enhancements

Flexible benefits scheme

Wellbeing support

Job summary

Boots in the local community is seeking an experienced Store Manager to lead a close-knit team, deliver outstanding service, and drive commercial performance.

You’ll empower colleagues on the shop floor, build relationships with customers and healthcare partners, and champion Boots standards while developing capability.

This role offers opportunities to grow into larger stores or senior leadership, with support for training, flexible options, and a rewards package.

Qualifications

• Retail management experience and strong commercial awareness.
• NVQ Level 2 in Pharmacy Services (or other UK equivalent).
• Experience working in a UK dispensary.
• Great customer service skills and a passion for delivering care.
• Ability to lead performance and implement strategy in-store.
• A calm, flexible approach with the confidence to adapt at pace.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community.
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice.
• Work in and run a well-organised and compliant dispensary, where attention to detail really matters.
• Champion the Boots brand and making your store stand out.
• Get to know your people - what motivates them, and what needs to change.
• Coach and support your team - helping them grow in confidence, skills and experience.
• Be bold, try new things and use data and insights to look for ways to improve every day.

Skills

Retail management

Customer service

Team leadership

Commercial awareness

Education

NVQ Level 2 in Pharmacy Services (UK)

Job description

Boots in the local community is seeking an experienced Store Manager to lead a close-knit team, deliver outstanding service, and drive commercial performance.

You’ll empower colleagues on the shop floor, build relationships with customers and healthcare partners, and champion Boots standards while developing capability.

This role offers opportunities to grow into larger stores or senior leadership, with support for training, flexible options, and a rewards package.