Dispatch Coordinator

Blatchford; Basingstoke; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday rising with service

Option to purchase additional annuale?

On demand pay

Pension

Discounted shopping and leisure

Health cash plan

Cycle to work scheme

Job summary

Blatchford is seeking a Dispatch Coordinator for our busy stores team at the Basingstoke facility. You will ensure orders are prepared, documented and dispatched on time, with accuracy in picking, packing and paperwork.

Ideal candidates have warehouse/dispatch experience, logistics knowledge, and proficiency with ERP systems and MS Office. A proactive, customer-focused approach and strong communication skills are essential.

Qualifications

• GCSE Maths and English (or equivalent) is required.
• Previous warehouse/dispatch experience is essential.
• Experience in logistics and distribution operations is desirable.
• Proficiency with warehouse ERP systems.
• Competency with MS Office.
• Strong attention to detail is essential.
• Excellent verbal and written communication skills.
• Good interpersonal skills and a proactive attitude.
• Customer focused approach is valued.

Responsibilities

• Create accurate pick lists from approved customer orders.
• Pick, pack and label goods correctly with product codes and batch/serial details.
• Prepare dispatch documentation and paperwork for shipments.
• Book collections and deliveries with approved freight carriers.
• Track consignments and communicate delays or exceptions promptly.
• Carry out final dispatch checks before goods leave the site.
• Collaborate with internal teams to ensure on-time delivery.

Skills

GCSE Maths & English

Warehouse/dispatch experience

Logistics experience

ERP systems

MS Office

Attention to detail

Communication skills

Interpersonal skills

Proactive attitude

Customer focused

Education

GCSE Maths and English

Job description

Blatchford is a multi-award-winning, global, manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices.

Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible.

We a brand-new and exciting opportunity for a Dispatch Coordinator, to join our busy stores team based at our state-of-the-art, manufacturing facility in Basingstoke.

The Role

As Dispatch Coordinator, you will ensure customer and internal orders are accurately prepared, documented and dispatched on time.

Key duties.

• Creating accurate pick lists from approved customer orders and Transfer Order requests.
• Picking, checking, packing and labelling goods accurately, ensuring product codes, batch or serial details, quantities and destinations match the relevant documentation.
• Preparing orders for dispatch in line with carrier, customer, export and site requirements.
• Booking collections and deliveries with approved freight carriers, selecting the correct service in accordance with delivery deadlines and agreed procedures.
• Producing and checking dispatch paperwork, including delivery notes, packing lists, carrier labels, consignment notes and other required shipping documents.
• Tracking consignments, communicating delays or exceptions promptly and support proof-of-delivery requests.
• Carrying out final dispatch checks and elevate discrepancies before goods leave the site.

What are we looking for?

As Dispatch Coordinator, you will have the following.

Essential skills and experience:

• GCSE Maths and English (or equivalent)
• Previous warehouse/dispatch experience
• Previous logistics experience
• Confident in using warehouse ERP systems
• Competent with MS packages
• Strong attention to detail
• Good communication skills, both verbal and written
• Good interpersonal skills
• Positive, proactive attitude
• Customer focused

What can Blatchford offer you?

Benefits

• Competitive salary
• 25 days holiday (rising after service)
• Option to purchase additional annual leave
• On demand pay
• Pension
• Discounted shopping and leisure activities
• Health cash plan
• Cycle to work scheme

This is a fantastic opportunity to work as part of a dynamic team, within a unique environment and contribute to the success of our award-winning organisation.