Discharge & Flow Coordinator — Swindon

HCRG Care Group; Swindon; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Group pension

Free tea, coffee & milk

My Reward Hub discounts

Wages on demand

Wellbeing support

E-learning & career pathways

Innovation funding

Job summary

HCRG Care Group in Swindon is seeking a Band 3 Discharge and Flow Coordinator to support safe, timely discharges at Swindon Intermediate Care Centre. You will work with wards, MDTs, social workers and family, coordinating flow and maintaining records.

The role focuses on patient communication, discharge planning and use of clinical systems to ensure timely decisions and smooth transitions to community services.

Qualifications

• NVQ Level 3 in Care or equivalent.
• IT skills including MS Office and SystmOne.
• Experience in health or social care setting.
• Able to communicate empathetically with patients and families.

Responsibilities

• Support safe and timely patient discharges by completing all required administration early and accurately.
• Visit patients on the wards to keep them and their families updated on discharge plans.
• Help people understand the discharge process, expected timeframes and the role of the Flow team.
• Attend MDT meetings and record actions, updates and discharge readiness on clinical systems.
• Attend professional and family meetings and capture clear, accurate minutes.
• Monitor predicted discharge dates for all patients and highlight changes or concerns to the team.
• Make sure patients are registered on the correct clinical systems and that electronic records are kept up to date.
• Use multiple digital systems confidently to support smooth, timely discharges and avoid delays.
• Identify patients who may need complex discharge planning and raise this with the Senior Coordinator.

Skills

IT skills

Communication skills

Organisational skills

MDT experience

Travel between sites

SystmOne

Education

NVQ Level 3 in Care

NVQ Level 3 in Business Administration

Tools

Microsoft Office

Excel

Word

MS Teams

SystmOne

Job description

HCRG Care Group in Swindon is seeking a Band 3 Discharge and Flow Coordinator to support safe, timely discharges at Swindon Intermediate Care Centre. You will work with wards, MDTs, social workers and family, coordinating flow and maintaining records.

The role focuses on patient communication, discharge planning and use of clinical systems to ensure timely decisions and smooth transitions to community services.