Discharge & Flow Coordinator: Help Patients Go Home Sooner

HCRG Care Group; Swindon; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Group pension

Staff wellbeing

Career development

Employee discounts

Flexible pay access

Job summary

HCRG Care Group is seeking a Band 3 Discharge and Flow Coordinator for Swindon Intermediate Care Centre. You will support safe, timely discharges by coordinating with ward staff, social workers and MDT members, ensuring accurate records and clear communication.

You will visit patients on wards, explain discharge plans, attend MDT meetings and maintain up-to-date electronic records across systems while delivering compassionate patient-centered care. 37.5 hours per week.

Qualifications

• NVQ Level 3 in Care or equivalent experience.
• Strong IT skills including MS Office, Excel and Teams.
• Experience in health or social care with MDTs and discharge planning.

Responsibilities

• Support safe and timely patient discharges by completing administration accurately.
• Visit patients on wards to update families on discharge plans.
• Attend MDT meetings and record actions and discharge readiness in systems.
• Maintain accurate electronic records and referrals prior to discharge.
• Communicate clearly with patients, families and the MDT and provide information leaflets when needed.
• Monitor predicted discharge dates and escalate changes as needed.

Skills

Communication

Organisational skills

Minute-taking

Microsoft Office

Excel

MS Teams

Education

NVQ Level 3 in Care

Business Administration

Tools

SystmOne

Job description

HCRG Care Group is seeking a Band 3 Discharge and Flow Coordinator for Swindon Intermediate Care Centre. You will support safe, timely discharges by coordinating with ward staff, social workers and MDT members, ensuring accurate records and clear communication.

You will visit patients on wards, explain discharge plans, attend MDT meetings and maintain up-to-date electronic records across systems while delivering compassionate patient-centered care. 37.5 hours per week.