Care Services Coordinator – Hospital Discharge & Home Care

First City Recruitment Solutions; Swindon; Vor Ort; GBP 27.000 - 32.000; Vollzeit

Benefits dieser Stelle

28 days annual leave

Workplace pension (NEST)

Ongoing training and career growth

Industry-recognised qualifications

Blue Light Card discount

Employee Assistance Programme

Local motor maintenance discount

Refer-a-friend bonus

Zusammenfassung

First City Recruitment Solutions in Swindon is seeking a Care Services Coordinator for a 12-month maternity cover. This full-time, office-based role coordinates care packages with Great Western Hospital and community teams to support safe hospital-to-home transitions.

You will collaborate with discharge teams, social workers, GPs and carers to plan referrals, match staff to customers, and ensure high standards of service. Start September 2026 with a salary of £26,790.40 plus on-call payments.

Qualifikationen

• Minimum 1 year's hands-on care experience.
• Experience in domiciliary care, community services, hospital discharge, or care coordination desirable.
• Excellent communication skills to build professional relationships across health and social care.
• Strong organisational and problem-solving abilities.
• Experience in rota planning or scheduling desirable.
• Confidence using care management or rostering systems (training provided).
• Ability to work independently while thriving as part of a team.

Aufgaben

• Build and maintain relationships with hospital and community partners.
• Coordinate referrals from hospitals and community services for safe home care.
• Communicate daily with social workers, therapists, GPs, Hospital Discharge Teams, District Nurses, and other professionals.
• Support hospital discharges by arranging care packages quickly.
• Ensure referrals are managed professionally and communicated clearly.
• Promote collaboration across health and social care to achieve outcomes.
• Develop staff rotas to promote continuity of care and minimise travel.
• Match carers with customers based on skills and needs.
• Manage last-minute changes, emergencies, and staff absences.
• Be a key contact for customers, families and staff.
• Respond promptly to calls, emails, and messages.
• Record and escalate concerns, safeguarding issues appropriately.
• Work with the Registered Manager to maintain service quality.
• Participate in the on-call rota to support customers and staff.

Kenntnisse

Communication skills

Organisational skills

Problem-solving

Rota planning

Rostering systems

Independent working

Jobbeschreibung

First City Recruitment Solutions in Swindon is seeking a Care Services Coordinator for a 12-month maternity cover. This full-time, office-based role coordinates care packages with Great Western Hospital and community teams to support safe hospital-to-home transitions.

You will collaborate with discharge teams, social workers, GPs and carers to plan referrals, match staff to customers, and ensure high standards of service. Start September 2026 with a salary of £26,790.40 plus on-call payments.