Director, Workplace Change & Engagement

CBRE UK; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

CBRE UK is seeking a Director of Change Engagement to lead colleague engagement and move readiness within a flagship workplace transformation programme in London. You will work with the client’s HR, CRE, IT, Moves and Communications teams to design and deliver engagement activities that bring the future workplace to life.

As part of a seven-person team, you will shape strategy, drive adoption of new ways of working, and ensure a seamless employee experience before, during and after relocation.

Responsibilities

• Lead the design and delivery of engagement activities that bring the future workplace experience to life.
• Develop and deliver colleague engagement initiatives including: workplace showcases, immersive tours, change champion programs, pop-up events, workshops.
• Create impactful move-readiness and Day 1 experiences that build confidence and support successful workplace transitions.
• Develop communications and engagement materials that generate awareness, excitement and readiness for change.
• Partner with workplace, moves, facilities, technology and communications teams to deliver a seamless employee experience before, during and after transition
• Measure the effectiveness of engagement, communication and adoption activities through qualitative and quantitative feedback.
• Monitor adoption of new workplace behaviours, identifying opportunities for additional support and intervention.
• Refine approaches based on feedback, program insights and measured outcomes.
• Conduct post-transition reviews and recommend actions to sustain change and maximise benefits realisation.
• Build trusted relationships with client stakeholders and the programme team across multiple functions.
• Act as a senior CBRE representative on colleague engagement, workplace activation and workplace adoption.
• Identify opportunities to enhance programme outcomes and bring additional value to the client.
• Support programme financial management, including resource planning, forecasting and monthly billing processes.
• Lead, develop and mentor Change Management colleagues, building capability across the change management practice.
• Provide day-to-day line management, coaching and performance development for team members.
• Drive continuous improvement through the development of methodologies, tools, frameworks and best practice.
• Contribute to recruitment, talent development and succession planning initiatives.
• Foster a high-performance, collaborative team culture.

Job description

CBRE UK is seeking a Director of Change Engagement to lead colleague engagement and move readiness within a flagship workplace transformation programme in London. You will work with the client’s HR, CRE, IT, Moves and Communications teams to design and deliver engagement activities that bring the future workplace to life.

As part of a seven-person team, you will shape strategy, drive adoption of new ways of working, and ensure a seamless employee experience before, during and after relocation.