Director of Learning and Talent Development

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

The Peninsula London seeks a Director of Learning and Talent Development to enhance team success through strategic training initiatives. This role offers the chance to shape learning programs in a luxury hotel environment, ensuring high standards and fostering continuous development. Candidates should have substantial experience in similar roles, particularly within high-end hospitality, and possess strong leadership and creative skills.

Qualifications

• Minimum 5 years of relevant experience in Learning and Development.
• Experience in luxury hotels or large-scale operations is highly desirable.
• Exceptional personal presentation as a brand ambassador.

Responsibilities

• Develop and implement learning strategies aligned with organizational goals.
• Design and deliver training programs including onboarding and leadership development.
• Prepare and manage the yearly learning and development budget.

Skills

Leadership skills

Creativity

Adaptability

Positive attitude

Fun personality

Tools

Microsoft Office

Job description

Director of Learning and Talent Development

Business Unit: The Peninsula London

Location: London

The Peninsula London is seeking to hire a personable Director of Learning and Talent Development who has strong experience opening luxury hotels and creating programmes that enable newly formed teams to succeed in dynamic, high-paced environments.

• An exceptional opportunity to join our high-profile flagship hotel in London
• The Peninsula Hotels espouses luxury service, dedication to our guests, and commitment to our colleagues.
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Develop and implement learning strategies aligned with organizational goals, ensuring colleagues acquire the necessary skills to meet the hotel’s standards
• Design, deliver, oversee, and evaluate training programs, including onboarding, technical skills training, leadership development, and compliance training
• Collaborate with department heads and senior management to identify training needs, foster continuous learning, and promote cohesive talent development across the organization
• Communicate actively about learning initiatives and hotel updates to enhance knowledge sharing
• Prepare and manage the yearly learning and development budget, considering departmental training needs
• Monitor performance throughout the hotel and advise department heads on succession planning and ongoing team growth

General requirements

• Minimum 5 years of relevant practical experience in Learning and Development in a similar role, ideally within the luxury hotel or retail segment
• Experience in 5-star hotels or large-scale operations (highly desirable)
• Strong leadership skills, creative approach to work, adaptability, positive attitude, and a fun personality
• Exceptional personal presentation as this role will serve as a brand ambassador
• Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint

We would be delighted to receive your CV and will liaise directly with suitable applicants.

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