Director of Learning and Talent Development

The Peninsula London; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading luxury hotel in London is seeking a Director of Learning and Talent Development to create and implement effective training programs. The ideal candidate will have a minimum of 5 years of relevant experience in luxury hotel settings, strong leadership skills, and a commitment to fostering a culture of continuous learning. This role offers an exceptional opportunity to work with a high-profile team in a dynamic environment.

Qualifications

• Minimum 5 years relevant Learning and Development experience in luxury hotels.
• Strong team leader with a positive attitude.
• Fluent English communication proficiency.

Responsibilities

• Develop and implement learning strategies aligned with organizational goals.
• Design and oversee training programs including onboarding and leadership development.
• Monitor performance and advise on succession planning.

Skills

Leadership

Creativity

Adaptability

Communication

Tools

Microsoft Office

Job description

Job description:

The Peninsula London is seeking to hire a personable Director of Learning and Talent Developmentwho has strong experience opening luxury hotels whilst creating programmes that allow newly formed teams to succeed in fun highly paced environments.

• An exceptional opportunity to join our high-profile flagship hotel in London
• The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our colleagues.
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Develop and implement learning strategies that align with organizational goals, ensuring colleagues have the necessary skills to meet the hotel’s expectations
• Design, deliver, oversee and evaluate training programs, including onboarding, technical skills training, leadership development, and compliance training
• Work closely with department heads and senior management to understand training needs, foster a culture of continuous learning, and ensure cohesive talent development efforts across the organization
• Communicate actively on learning and development initiatives and hotel updates to enhance knowledge sharing across the building
• Prepare the yearly learning and development budget taking into consideration all departments’ technical training needs
• Monitor performance throughout the hotel and provide advice to department heads on succession planning and continuous team growth

General requirements

• Minimum 5 years relevant Learning and Development practical experience in the same capacity (ideally within the luxury hotel segment or luxury retail).
• 5-star hotel or large-scale operation (highly desirable)
• Strong team leader, applies creativity to work, highly adaptable, naturally positive with a fun attitude
• Fluent English communication proficiency
• Exceptional personal presentation as this role will be a brand ambassador
• Proficiency in using Microsoft Office applications, e.g. Words, Excel, PowerPoint

We would be delighted to receive your CV and will liaise directly with suitable applicants.