Director, Fire & Security Service Growth – Europe

YDU JC Air Cond & Ref Inc.- Dubai; Manchester; Sur place; GBP 120 000 - 180 000; Plein temps

Résumé du poste

Johnson Controls seeks a Director (m/f/d) to shape and accelerate Europe-wide fire and security service growth. You will lead the European service growth strategy, drive sales performance, and partner across countries to deliver measurable revenue expansion and improved customer engagement.

The role requires a top-tier university degree (MBA preferred) and 10+ years in service-focused environments, with a track record of leading strategic initiatives across multiple nations.

Qualifications

• Experience leading strategic initiatives across multiple countries and functions.
• Proven ability to drive commercial growth and deliver measurable business results.
• Strong understanding of service business models, sales excellence, and customer lifecycle management.
• Excellent stakeholder management, communication, and influencing skills.

Responsabilités

• Lead and execute the European service growth strategy for recurring and non-recurring service business.
• Drive service sales performance and support country teams in achieving ambitious growth targets.
• Deploy and drive service sales campaigns, lifecycle value propositions, and customer-focused growth programs.
• Partner with service operations leadership to establish scalable models for continuous revenue generation.
• Leverage CRM and digital sales tools to improve pipeline management and sales effectiveness.
• Monitor business performance through KPIs, identify opportunities, and implement corrective actions where required.
• Collaborate with marketing, service, and lead generation teams to increase pipeline creation and conversion rates.
• Analyze market trends, customer insights, and competitive developments to identify new growth opportunities.
• Lead training and enablement initiatives to strengthen product knowledge, sales capabilities, and customer engagement.
• Act as the European subject matter expert and key stakeholder for service growth programs and deployments.

Connaissances

Strategic leadership

Stakeholder management

Influencing skills

Customer lifecycle

Formation

University degree

MBA preferred

Description du poste

Johnson Controls seeks a Director (m/f/d) to shape and accelerate Europe-wide fire and security service growth. You will lead the European service growth strategy, drive sales performance, and partner across countries to deliver measurable revenue expansion and improved customer engagement.

The role requires a top-tier university degree (MBA preferred) and 10+ years in service-focused environments, with a track record of leading strategic initiatives across multiple nations.