Digital / Web Officer

City of Lincoln Council; Lincoln; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Flexible working options

Generous annual leave

Local government pension scheme

Employee online discount scheme

Health and Wellbeing support

Sustainable Travel Options

Job summary

City of Lincoln Council is seeking a proactive Digital / Web Officer to shape and improve the Council's online presence. You will develop, maintain, and enhance the website and intranet with a focus on accessibility and user-friendly content.

Working within the Corporate Policy & Service Improvement team, you will train content authors, monitor site performance, and drive digital transformation across Council services to ensure residents access clear information and services efficiently.

Qualifications

• Experience creating engaging, accessible web content.
• Knowledge of UX design and WCAG standards.
• Ability to manage multiple projects, communicate effectively and work collaboratively across teams.
• Analytical skills to interpret data and improve user experience.

Responsibilities

• Develop, maintain, and enhance the Councils website and intranet using best practices in web design and accessibility.
• Lead on content quality and usability, providing training and support to content authors and publishers.
• Analyse site performance and user trends, producing actionable reports for service improvement.
• Manage medium to large-scale web development projects and support digital transformation initiatives.
• Act as the main point of contact for all web and intranet content issues, working closely with Service Improvement team, Communications as well as other teams across the Council.

Skills

Content creation

UX design

Project management

Data analysis

Tools

Web content management

UX/UI design

Job description

Salary: £30,000 - 35,000 per year

Requirements

• Experience of creating engaging, accessible web content.
• Knowledge of UX design and WCAG standards.
• Ability to manage multiple projects, communicate effectively and work collaboratively across a range of diverse teams.
• Analytical skills to interpret data and improve user experience.

Responsibilities

• Develop, maintain, and enhance the Councils website and intranet using best practices in web design and accessibility.
• Lead on content quality and usability, providing training and support to content authors and publishers.
• Analyse site performance and user trends, producing actionable reports for service improvement.
• Manage medium to large-scale web development projects and support digital transformation initiatives.
• Act as the main point of contact for all web and intranet content issues, working closely with Service Improvement team, Communications as well as other teams across the Council.

Technologies

• Support
• Web
• UX UI Design

About the role

We are looking for a talented and proactive Digital / Web Officer to join our Corporate Policy & Service Improvement team. This is an exciting opportunity to help shape and improve the Councils digital presence, ensuring our website and intranet deliver accessible, user-focused information and services.

Why join us

You'll be part of a forward-thinking team driving digital innovation across the Council. We offer development opportunities, flexible working arrangements, and the chance to make a real impact on how residents access services.

Benefits we offer

• Flexible working options / Flexi time scheme.
• Generous annual leave entitlement plus bank holidays.
• Local government pension scheme.
• Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
• Health and Wellbeing support.
• Sustainable Travel Options (Tax free bike scheme and discounted City parking).

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.

Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

last updated 40 week of 2026