Digital Transformation Analyst | NHS Programme Lead

CNWL NHS Foundation Trust; Greater London; On-site; GBP 58,000 - 65,000; Full time

Job summary

CNWL NHS Foundation Trust in London is seeking an experienced Digital Business Analyst to support major transformation programmes across CNWL Digital. You will work with colleagues across CNWL Digital, clinical and corporate services to translate user, service and organisational needs into clear, evidence-based requirements.

This varied role spans discovery, service redesign, process improvement and optimisation, with a focus on digitally enabled transformation—using technology, data and

Qualifications

• Strong analytical, facilitation, communication and stakeholder-management skills.
• Proven experience in business analysis within complex transformation or digital change.

Responsibilities

• Planning and delivering proportionate business analysis activities across complex programmes.
• Undertaking discovery, process analysis and service redesign.
• Mapping current and future-state processes, pathways, user journeys and information flows.
• Facilitating inclusive workshops and structured engagement with a wide range of stakeholders.
• Developing and maintaining clear, prioritised and traceable requirements.
• Identifying risks, dependencies, constraints, assumptions and opportunities.
• Supporting options appraisal, business cases, procurement and benefits realisation.
• Working with service, clinical, application, data and technical colleagues throughout design and delivery.
• Supporting testing, implementation, transition, hypercare and optimisation.
• Producing clear analysis products, reports and recommendations for programme and governance forums.
• Promoting consistent business analysis approaches and supporting the development of business analysis capability across CNWL Digital.

Skills

Analytical skills

Facilitation

Communication

Stakeholder management

Job description

CNWL NHS Foundation Trust in London is seeking an experienced Digital Business Analyst to support major transformation programmes across CNWL Digital. You will work with colleagues across CNWL Digital, clinical and corporate services to translate user, service and organisational needs into clear, evidence-based requirements.

This varied role spans discovery, service redesign, process improvement and optimisation, with a focus on digitally enabled transformation—using technology, data and