Digital Tech Lead — Remote/Home-Based Platform Delivery

The Talent Set; Greater London; Remote; GBP 60,000 - 70,000; Full time

Job summary

Blind Veterans UK is seeking a Digital Tech Lead to oversee digital platform management, translate business needs into technical requirements, and ensure accessible, secure, high-quality digital solutions that improve user experience and engagement.

The role reports to the Digital Programme Manager and drives evidence-led, test-and-learn digital change across services. Occasional travel to London is required.

Qualifications

• Proven experience in managing digital platforms and supplier relationships.
• Excellent stakeholder engagement, able to explain technical concepts clearly to non-technical audiences.
• Ability to translate business or user needs into technical requirements and improvements.
• Experience overseeing testing, deployment, and ongoing support of digital systems.
• Ability to assess technical risks and ensure compliance with security and accessibility standards.
• Demonstrated ability to challenge technical proposals and prioritise impactful digital enhancements.
• Analytical mindset with a proactive approach to understanding platform performance and user insights.
• Organisational skills and confidence to manage multiple priorities effectively.

Responsibilities

• Collaborate closely with digital teams, stakeholders, suppliers, and data teams to understand and interpret user and business needs.
• Translate business requirements into clear, actionable technical specifications for development and supplier teams.
• Oversee testing, deployment, and ongoing management of digital platforms to ensure quality and compliance.
• Support integrations, manage technical risks, and ensure digital security and accessibility standards are met.
• Champion digital improvements by prioritising user experience, accessibility, and security, while balancing technical feasibility.
• Act as a communication bridge, translating complex technical information into straightforward insights for non-technical colleagues, while challenging technical recommendations to optimise solutions.
• Ask relevant questions to gain insights into platform performance, user needs, and areas for improvement, then relay findings effectively to the technical teams.
• Support the organisation's digital strategy, helping to enhance engagement and reach for a charity serving vision-impaired veterans.

Skills

Stakeholder engagement

Technical translation

Platform management

Risk & security

User experience

Analytical mindset

Job description

Blind Veterans UK is seeking a Digital Tech Lead to oversee digital platform management, translate business needs into technical requirements, and ensure accessible, secure, high-quality digital solutions that improve user experience and engagement.

The role reports to the Digital Programme Manager and drives evidence-led, test-and-learn digital change across services. Occasional travel to London is required.