Digital Tech Lead

The Talent Set; Greater London; Remote; GBP 60,000 - 70,000; Full time

Job summary

Blind Veterans UK is seeking a Digital Tech Lead to oversee digital platform management, translate business needs into technical requirements, and ensure accessible, secure, high-quality digital solutions that improve user experience and engagement.

The role reports to the Digital Programme Manager and drives evidence-led, test-and-learn digital change across services. Occasional travel to London is required.

Qualifications

• Proven experience in managing digital platforms and supplier relationships.
• Excellent stakeholder engagement, able to explain technical concepts clearly to non-technical audiences.
• Ability to translate business or user needs into technical requirements and improvements.
• Experience overseeing testing, deployment, and ongoing support of digital systems.
• Ability to assess technical risks and ensure compliance with security and accessibility standards.
• Demonstrated ability to challenge technical proposals and prioritise impactful digital enhancements.
• Analytical mindset with a proactive approach to understanding platform performance and user insights.
• Organisational skills and confidence to manage multiple priorities effectively.

Responsibilities

• Collaborate closely with digital teams, stakeholders, suppliers, and data teams to understand and interpret user and business needs.
• Translate business requirements into clear, actionable technical specifications for development and supplier teams.
• Oversee testing, deployment, and ongoing management of digital platforms to ensure quality and compliance.
• Support integrations, manage technical risks, and ensure digital security and accessibility standards are met.
• Champion digital improvements by prioritising user experience, accessibility, and security, while balancing technical feasibility.
• Act as a communication bridge, translating complex technical information into straightforward insights for non-technical colleagues, while challenging technical recommendations to optimise solutions.
• Ask relevant questions to gain insights into platform performance, user needs, and areas for improvement, then relay findings effectively to the technical teams.
• Support the organisation's digital strategy, helping to enhance engagement and reach for a charity serving vision-impaired veterans.

Skills

Stakeholder engagement

Technical translation

Platform management

Risk & security

User experience

Analytical mindset

Job description

Role Overview

The Talent Set are delighted to partner with Blind Veterans UK on a fantastic Digital Tech Lead role. This position involves overseeing digital platform management, translating business needs into technical requirements, and ensuring the delivery of accessible, secure, and high-quality digital solutions that enhance user experience and engagement. Reporting into the Digital Programme Manager, this role will help teams take an evidence-led, test-and-learn approach to digital change, ensuring new and existing services are continually improved as audience needs, insight and organisational priorities evolve.

Key Responsibilities

• Collaborate closely with digital teams, stakeholders, suppliers, and data teams to understand and interpret user and business needs.


• Translate business requirements into clear, actionable technical specifications for development and supplier teams.


• Oversee testing, deployment, and ongoing management of digital platforms to ensure quality and compliance.


• Support integrations, manage technical risks, and ensure digital security and accessibility standards are met.


• Champion digital improvements by prioritising user experience, accessibility, and security, while balancing technical feasibility.


• Act as a communication bridge, translating complex technical information into straightforward insights for non-technical colleagues, while challenging technical recommendations to optimise solutions.


• Ask relevant questions to gain insights into platform performance, user needs, and areas for improvement, then relay findings effectively to the technical teams.


• Support the organisations digital strategy, helping to enhance engagement and reach for a charity serving vision-impaired veterans.

Person Specification

• Proven experience in managing digital platforms and supplier relationships.


• Excellent stakeholder engagement skills with the ability to communicate technical concepts clearly to non-technical audiences.


• Strong capacity to translate business or user needs into technical requirements and improvements.


• Experience overseeing testing, deployment, and ongoing support of digital systems.
  
• Ability to assess technical risks and ensure compliance with security and accessibility standards.


• Demonstrated ability to challenge technical proposals and prioritise impactful digital enhancements.


• Analytical mindset with a proactive approach to understanding platform performance and user insights.


• Organisational skills and confidence to manage multiple priorities effectively.

Whats on Offer

Salary: £50,

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Digital Tech Lead • Home-based, occasional travel to London