Digital Systems Trainer for Proclaim & IT Learning

Express Solicitors; Manchester; Hybrid; GBP 34,000 - 46,000; Full time

Benefits offered by this job

23 days holiday

Hybrid working 3/2

Private medical insurance

Onsite gym

Sports teams

Birthday day off after service

Job summary

Express Solicitors is seeking a proactive Digital Systems Trainer to lead IT systems training across our Manchester-based firm. You will design and deliver Proclaim and other firm-wide training, creating engaging eLearning content and resources for graduates and new staff.

You will work with the Training Department to plan, deliver, and continuously improve digital learning materials, with strong presentation and collaboration skills.

Qualifications

• Experience delivering IT systems training within a professional services or legal environment (essential).
• Proclaim case management system experience (desirable).
• Experience in instructional design and eLearning tools (Rise 360, Storyline or similar).
• Experience supporting graduate/induction programmes (desirable).
• Knowledge of Microsoft 365 apps and standard legal software (outlook, word, excel).
• Professional training qualification is desirable but not essential.

Responsibilities

• Design, plan, and deliver IT systems training across the firm.
• Deliver Proclaim training tailored to departments and roles.
• Support the IT systems element of graduate and induction training.
• Develop engaging eLearning content, including videos and guides.
• Provide 1:1 or small group training sessions.
• Maintain training materials and LMS records.
• Report training activity and outcomes to the Digital Learning Manager.
• Collaborate with IT and department heads to prioritise training needs.

Skills

Presentation skills

Facilitation

Interpersonal skills

Time management

Organisational skills

Collaboration

Education

Professional training qualification (e.g. PGCE, TAP, CIPD L&D)

Tools

Proclaim

Rise 360

Storyline

Microsoft 365

Outlook

Word

Excel

Job description

Express Solicitors is seeking a proactive Digital Systems Trainer to lead IT systems training across our Manchester-based firm. You will design and deliver Proclaim and other firm-wide training, creating engaging eLearning content and resources for graduates and new staff.

You will work with the Training Department to plan, deliver, and continuously improve digital learning materials, with strong presentation and collaboration skills.