IT Systems Trainer

East Sussex County Council; Lewes; On-site; GBP 32,000 - 46,000; Full time

Job summary

East Sussex County Council is seeking an IT Systems Trainer within the IT & Digital service. You will design and deliver engaging training, create accessible learning materials and provide guidance to help people use technology confidently and effectively.

You will turn information into practical training, videos, e-learning and other support resources and contribute to the successful adoption of new ways of working. This is a varied role involving people from across the Council.

Qualifications

• Experience designing, delivering and evaluating IT systems training.
• Ability to create clear, accessible learning materials and support resources.
• Ability to translate complex information for non-technical audiences.
• Experience supporting system implementations, testing or user-readiness activities.
• Able to plan workloads and manage work packages to completion.

Responsibilities

• Design, deliver and evaluate IT systems training for staff across the Council.
• Create engaging learning resources including videos, e-learning and guides.
• Support users and promote adoption of new IT systems and ways of working.

Skills

IT systems training

Curriculum design

Non-technical communication

Training delivery

Learning materials creation

Job description

Job Description Do you enjoy helping people feel more confident using technology? Could you turn complex systems and processes into clear, accessible learning? If so, join us! You could be suited to the role of IT Systems Trainer within our IT & Digital service.As an IT Systems Trainer, you will help staff get the most from the Council's corporate and specialist IT systems. You will design and deliver engaging training, create accessible learning materials and provide guidance to help people use technology confidently and effectively. You will turn this information into practical training, guidance, videos, e-learning and other support resources and contribute to the successful adoption of new ways of working. This is a varied role involving people from across the Council. You will need to communicate technical information clearly and adapt your approach to suit people with different roles, needs and levels of digital confidence We are looking for candidates who:

• Have experience of designing, delivering and evaluating IT systems training.
• Can create clear, accessible learning materials and support resources.
• Can turn complex information into practical learning for non-technical audiences.
• Have supported system implementation, testing or user-readiness activities.
• Can plan varied workloads and take defined work packages through to completion.