Digital Support Technician

Back TO Work; Beeston; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Back To Work, a long established IT Solutions company, is seeking a Digital Support Technician to join their IT helpdesk. The role offers variety across daily tasks and is ideal for someone starting a career in IT with an interest in IT support, networking and hardware.

The successful candidate will work on hardware repair, operating system reinstallations, remote incident resolution, and occasional installation and commissioning of new IT equipment at customer sites, with opportunities to

Formación

• Interest in IT support, networking and hardware.
• Willingness to start a career in IT and learn on the job.

Responsabilidades

• Repair IT hardware and reinstall OS/software for new and existing equipment.
• Troubleshoot IT incidents remotely to help customers.
• Install and commission IT equipment, travelling to customer sites as needed.

Conocimientos

Independent

Teamwork

Organisational

Communication

Digital interest

Descripción del empleo

A long established IT Solutions company has need for an need for an Digital Support Technician to join their IT helpdesk. The role offers variety in the tasks from day to day.

This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, networking and hardware.

KEY DUTIES –

• Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions
• Problem solving on IT related incidents and problems - as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely.
• Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Has a keen interest in all things digital