Digital SME Insurance Placement Coordinator

WTW; England; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Pension scheme

Hybrid working

Employee assistance programme

Job summary

WTW is seeking an Aquarius Facility Placement Coordinator to drive end-to-end SME risk placements within the Aquarius facility. You will bind via digital platforms and coordinate across brokers, insurers, and internal teams to ensure accurate, timely delivery of policy outputs.

The role requires strong insurance knowledge, excellent stakeholder management, and meticulous data handling. Hybrid working options, robust benefits, and growth opportunities are offered.

Qualifications

• Experience coordinating insurance placements or facilities.
• Strong organisational skills and meticulous data handling.
• Ability to manage stakeholder relationships with brokers and insurers.
• Experience with digital placement platforms and policy delivery workflows.
• Proactive and solutions-focused with a collaborative approach.

Responsibilities

• Coordinate risks along the Aquarius placement journey from submission to binding and policy issuance.
• Execute authorised facility activities in line with governance and systems.
• Monitor progress against service levels and timelines.
• Engage with Willis Network Broker partners and facility insurers as primary contacts.
• Capture and log key data for MI reporting and insights.
• Support onboarding of new brokers and adoption of the facility.
• Contribute to process improvements across the placement journey.

Skills

Insurance industry experience

Commercial Combined knowledge

UK insurance market experience

Placements/Facility coordination

Administrative skills

Data/metrics analysis

Stakeholder management

Written and verbal communication

Cert CII / Dip CII (desirable)

Multi-tasking & prioritisation

Quality & accuracy

Education

Cert CII / Dip CII (or working towards)

Job description

WTW is seeking an Aquarius Facility Placement Coordinator to drive end-to-end SME risk placements within the Aquarius facility. You will bind via digital platforms and coordinate across brokers, insurers, and internal teams to ensure accurate, timely delivery of policy outputs.

The role requires strong insurance knowledge, excellent stakeholder management, and meticulous data handling. Hybrid working options, robust benefits, and growth opportunities are offered.