Digital-Savvy Café Associate — Fast-Paced, Five-Star Service

MARKS&SPENCER; Bournemouth; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Bournemouth is hiring for a role in our bustling M&S Café this festive season. You will be a brand ambassador, serving customers with warm, five-star service and handling orders quickly during peak times.

The role is fast-paced and high-pressure, requiring digital confidence to use our ordering tools, commitment to food safety, teamwork, and flexibility to work where needed. Shifts include Monday, Friday, and Saturday, with potential full-time hours in December.

Qualifications

• Ability to work in a fast-paced, high-pressure environment.
• Comfort using digital tools to take and fulfil orders.
• Commitment to food safety standards.
• Strong teamwork and flexibility.

Responsibilities

• Serve customers and make great food and drink recommendations while the café operates smoothly.
• Provide warm, five-star service even during peak periods.
• Support colleagues and contribute to a high-performance culture.
• Handle orders and queues efficiently using digital tools.
• Deliver quality service under pressure.

Skills

Digital literacy

Customer service

Teamwork

Flexibility

Food safety awareness

Tools

POS system

Job description

Marks & Spencer in Bournemouth is hiring for a role in our bustling M&S Café this festive season. You will be a brand ambassador, serving customers with warm, five-star service and handling orders quickly during peak times.

The role is fast-paced and high-pressure, requiring digital confidence to use our ordering tools, commitment to food safety, teamwork, and flexibility to work where needed. Shifts include Monday, Friday, and Saturday, with potential full-time hours in December.