Digital Café Associate — Fast-Paced, Five-Star Service

Marks & Spencer Plc; Wolstanton Marsh; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Cafe Customer Assistant to join the cafe team at our store. This hands-on, fast-paced role focuses on delivering warm, five-star service while managing orders and keeping the cafe running smoothly.

You'll work with speed and accuracy, using digital tools to take and fulfil orders, maintain food safety standards, and support colleagues during busy periods, including the Christmas rush.

Qualifications

• Being digitally confident is essential for order taking and fulfilment.
• Deliver warm, five-star service to customers.
• Maintain impeccable food safety standards during busy periods.

Responsibilities

• Take and fulfil orders quickly using cafe tools and systems.
• Keep the cafe area clean and ensure food safety standards are met.
• Support colleagues and contribute to a high-performance team during peak times.
• Adapt to varying hours and busy periods, including Christmas weeks.

Skills

Digital literacy

Customer service

Food safety

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Cafe Customer Assistant to join the cafe team at our store. This hands-on, fast-paced role focuses on delivering warm, five-star service while managing orders and keeping the cafe running smoothly.

You'll work with speed and accuracy, using digital tools to take and fulfil orders, maintain food safety standards, and support colleagues during busy periods, including the Christmas rush.