Digital Publisher

Rail Safety and Standards Board Limited; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading safety standards organization in Greater London seeks a Digital Publisher to manage and optimize digital content. This role involves using a content management system to publish and update web content, applying SEO strategies, and supporting stakeholders with content delivery. Candidates should have experience with CRM tools like Sitecore, knowledge in analytics, and a commitment to customer satisfaction. Benefits include flexible working options and comprehensive leave policies.

Benefits

30 days annual leave

Private medical and dental cover

Flexible and hybrid working options

Season ticket loan and travel subsidy

Cycle to work scheme

Volunteer leave

Performance‑related bonus

Pension scheme

Learning and development opportunities

Qualifications

• Experience with content management systems required.
• Knowledge of SEO principles and web analytics tools essential.
• Understanding of accessibility standards beneficial.

Responsibilities

• Prepare and publish digital content via CMS.
• Maintain the publishing schedule for timely updates.
• Assist in A/B testing and SEO optimization.
• Support content delivery in collaboration with teams.
• Ensure content meets accessibility criteria.

Skills

Content management system experience

Understanding of metadata tagging

Basic knowledge of SEO

Familiarity with A/B testing

Effective communication

Customer service commitment

Tools

Sitecore

Analytics tools

Job description

Overview

The Rail Safety and Standards Board is the independent safety standards and research body for Great Britains rail network. We help to make an evolving railway safer more efficient and more sustainable. We manage a research programme; collect collate and analyse data; and develop standards for the railway across Great Britain. We deliver standards information and guidance for all aspects of railway operations as well as health and wellbeing sustainability infrastructure and rolling stock asset integrity customer satisfaction performance and safety. Through our Affiliation programme we also make some of that information and guidance available to overseas organisations and other industries.

This role supports the publication and maintenance of digital content ensuring it is accurate accessible and optimised for search. The postholder will assist in improving digital publishing processes using analytics and A / B testing and will work closely with stakeholders to support content delivery. They will help maintain publishing standards and provide guidance to colleagues on using publishing tools. The role will support publishing across both existing and new webpages and will help identify and escalate technical issues to the relevant teams.

Responsibilities

• Prepare and publish digital content using a content management system (CMS) ensuring accuracy and consistency.
• Ensure consistent and timely content updates by maintaining the publishing schedule across all platforms.
• Apply metadata and tagging standards to improve content organisation.
• Support SEO and content optimisation efforts.
• Use analytics tools to monitor content performance and report on trends.
• Assist in running A / B tests to evaluate content effectiveness.
• Collaborate with content creators and technical teams to provide guidance and support publishing needs.
• Ensure published content meets accessibility standards.
• Provide basic guidance to colleagues on publishing tools and workflows.
• Escalate technical or content issues to the Senior Digital Publisher.

Qualifications

• Experience using a content management system (Sitecore experience desirable).
• Understanding of metadata tagging and content organisation.
• Basic knowledge of SEO and web analytics tools.
• Awareness of accessibility standards and compliance.
• Familiarity with A / B testing and content optimisation techniques.
• Communicate effectively and share thoughts and ideas through methods appropriate to the audience.
• Adapt and respond effectively when embracing new opportunities change and in navigating uncertainty.
• Actively contribute as part of a team and work towards achieving team goals and outcomes.
• Take responsibility and demonstrate accountability in completing tasks and achieving objectives actively seeking to resolve problems and identify opportunities.
• Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals.

Benefits

• 30 days annual leave (plus bank holidays)
• Private medical and dental cover
• Flexible and hybrid working options
• Season ticket loan and travel subsidy
• Cycle to work scheme
• Volunteer leave
• Performance‑related bonus
• Pension scheme
• Learning and development opportunities

Ready to make an impact in digital publishing Apply now and help us shape the future of railway standards.

We are committed to investing in our staff and offer formal and informal learning opportunities for development.

We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme we encourage candidates with disabilities who meet the minimum criteria to apply for our jobs. If you have applied under the Disability Confident Scheme please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB : Rail Safety and Standards Board Careers - VERCIDA.

If you require any reasonable adjustments with respect to our selection process including information in an alternative format please contact us at.