Digital Merchandising Assistant

Meri Meri; Cheltenham; Hybrid; GBP 30,000; Full time

Job summary

A leading creative company in Cheltenham is looking for a Digital Merchandising Assistant to drive the visual merchandising strategy. The ideal candidate will have 1-2 years of experience in e-commerce and a keen eye for design. Responsibilities include optimising product listings, analysing customer behaviour, and collaborating with multiple teams. The role offers a salary of £30,000 and several perks including a staff discount and your birthday off.

Benefits

£30,000 per annum salary

Staff discount on products

Access to the Calm app

Your birthday off

Pension after three months

Supportive working environment

Qualifications

• 1-2 years of experience in e-commerce, digital or retail.
• Strong understanding of brand and visual standards with a keen eye for design.
• Ability to interpret data and turn it into actionable insights.
• Excellent written and verbal communication.

Responsibilities

• Define the visual merchandising strategy with the Digital Trade manager.
• Execute product listing pages and collections based on sales performance.
• Maintain and ensure optimisation of collections and landing pages.
• Monitor and optimise site search results.
• Analyse customer behaviour using Hotjar.
• Provide actionable insights for continuous site improvement.

Skills

E-commerce experience

Understanding of visual standards

Analytical mindset

Attention to detail

Self-motivated

Experience with Shopify

Tools

Hotjar

Semrush

Job description

The start date for this role is January 2026.

This role is an on-site role based in Cheltenham.

No agencies please.

Reports to: Digital Trade & Merchandising Manager

Location: Formal House, Cheltenham, Hybrid - On site 3 days per week

Key Responsibilities

• Work alongside Digital Trade manager to define the visual merchandising strategy.
• Execute and maintain the visual layout and sorting of product listing pages and collections based on sales performance, inventory, seasonal focus and brand priorities.
• Maintain all collections and landing pages and ensure optimisation of cross-merchandising.
• Assist in creation of on-site promotions, bundles, and cross-sells/upsells.
• Monitor and optimise site search results and product filtering options to improve usability and conversion.
• Analyse customer behaviour using Hotjar, session recordings, and heatmaps.
• UX analysis of navigation, search, and homepage engagement
• Provide actionable insights for continuous site improvement.

Collaboration & Cross-Team Support

• Work closely with the Tagalys team (our AI-powered site search and merchandising tool) to ensure best practice and that new features are utilised.
• Collaborate with Marketing and Graphics teams to ensure visual consistency across all content.
• Sit alongside and closely collaborate with our E-Commerce Executive.

Skills & Experience Required

• 1-2 years of experience in an e-commerce, digital, or retail environment.
• Strong understanding of brand and visual standards with a keen eye for design. Experience working with a luxury brand is preferred.
• Analytical mindset, with ability to interpret data and turn it into actionable insights.
• Strong attention to detail with excellent written and verbal communication.
• Self-motivated, proactive, and able to manage multiple tasks in a fast-paced environment.
• Experience with Shopify or other web platforms, and external apps like Hotjar or Semrush.

What we offer

• £30,000 per annum salary
• Staff discount on Meri Meri products
• Access to the Calm app
• Your birthday off (because celebrations matter!)
• Pension after three months
• A supportive and joyful working environment

If you are interested in this role and will be available to start in January 2026, please send over your CV and cover letter to [e-mail] with 'Digital Merchandising Assistant' in the subject.

Applications made directly on LinkedIn will not be considered.