Digital Marketing & Content Executive

The Dorchester; Greater London; On-site; GBP 29,000 - 43,000; Full time

Benefits offered by this job

Complimentary Stays

Discounts with our hotels

Royal London Private Pension scheme (8

Seasonal ticket loan

Private financial advice

Eye care vouchers

Apprenticeships from Level 2

Social events

Referral bonus

Well-being support

Job summary

The Dorchester is seeking a Digital Marketing & Content Executive to drive luxury brand campaigns and guest engagement. You will manage digital content and campaigns across multiple channels, aligning with our iconic Park Lane properties and luxury positioning.

You will collaborate with hotel teams and external partners to ensure timely delivery of high‑quality content, reporting, and optimization to support revenue growth.

Qualifications

• 1-2 years' experience in digital marketing, content, ecommerce or hospitality marketing within luxury brands.
• Experience with CRM and email platforms.
• Familiarity with Google Analytics and SEO tools.

Responsibilities

• Drive revenue, engagement and brand awareness through best-in-class digital marketing, content and ecommerce activity.
• Deliver and optimise digital campaigns across website, email, search, social media, OTAs and third‑party platforms.
• Coordinate content and campaign requirements with hotel teams, corporate digital teams and external partners.

Skills

Digital marketing

Content creation

CRM platforms

Email marketing

Google Analytics

SEO tools

Job description

Join us as a Digital Marketing & Content Executive at The
Dorchester, 45 Park Lane and Coworth Park recognised as
one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and
‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually
strive to build and nurture a culture where inclusiveness is part of our DNA,
reflected in our values of passion, personality, respect, working together, and
creativity. We believe that a variety of perspectives enriches our culture and
drives our success.

We care about your career and are known for having the
absolute best people in the industry. When you join us as a Digital Marketing & Content Executive, you start a unique
opportunity to become celebrated as the very best in your field. You'll learn
not only from your fellow Legends, but also through our award-winning learning
academy, so that you can achieve the highest standards of craft, service, and leadership
and become a legend in your own story.

What you'll do

As Digital Marketing & Content Executive, you’ll love what you do and take pride in taking care of our guests.

• The Digital Marketing & content executive will help drive revenue, engagement and brand awareness through best-in-class digital marketing, content, and ecommerce activity.
• You will play a key role in delivering and optimising digital campaigns across website, email, search, social media, online travel agencies, and third-party platforms. Combining strong content management skills with a data-driven mindset, you will help ensure all digital touchpoints reflect the luxury positioning of our brands while supporting commercial objectives.
• You will work collaboratively with hotel teams, corporate digital teams and external partners to coordinate content and campaign requirements across multiple stakeholders and build strong working relationships to ensure projects are delivered on time and to a high standard.

The items shared are the essence of a day
in the life of our Digital Marketing & Content Executive, but we will make sure you are provided with specifics
on how we care for our hotel.

What you'll bring

Essential Skills

Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Digital Marketing & Content Executive, you’ll have the opportunity to bring these to life and continue to create our legacy.

• 1-2 years' Experience in a digital marketing, content, ecommerce or hospitality marketing role within luxury hospitality, travel, lifestyle or premium consumer brands.
• Experience working with CRM and email platforms.
• Familiarity with Google Analytics, Google Search Console and SEO tools.
• Understanding of paid media channels including Meta and Google Ads.
• Experience managing OTA content and ecommerce platforms.
• Basic knowledge of image editing and creative briefing processes.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with ourhotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email [e-mail] so that we can discuss how we can support you through this process.