Digital Marketing & Content Executive

Dorchester Collection; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Complimentary stays

Employee discounts

Pension scheme

Training & development

Social events

Referral bonus

Well-being support

Job summary

The Dorchester Collection is seeking a Digital Marketing & Content Executive to join our luxury hospitality brand. You’ll drive digital campaigns, content and ecommerce initiatives to boost revenue, engagement and brand awareness across websites, emails, search and social channels.

Collaborating with hotel teams and external partners, you’ll ensure on-brand content, optimise campaigns and deliver high-standard projects, while learning through our award-winning academy and enjoying

Qualifications

• 1–2 years in digital marketing, content, ecommerce or hospitality marketing in luxury brands.
• Experience with CRM and email platforms.
• Familiarity with Google Analytics, Google Search Console and SEO tools.
• Understanding of paid media channels including Meta and Google Ads.
• Experience managing OTA content and ecommerce platforms.
• Basic knowledge of image editing and creative briefing processes.

Responsibilities

• Drive revenue, engagement and brand awareness through digital marketing, content and ecommerce activities.
• Deliver and optimise campaigns across website, email, search, social media, OTAs, and third‑party platforms.
• Collaborate with hotel teams, corporate digital teams and external partners to coordinate content and campaigns.
• Ensure projects are delivered on time and to a high standard.

Skills

Digital marketing

Content management

Ecommerce marketing

CRM & email

Content strategy

Tools

Google Analytics

Google Search Console

SEO tools

Meta Ads

Google Ads

Job description

Position Overview

Join us as a Digital Marketing & Content Executive at The Dorchester, 45 Park Lane and Coworth Park recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Digital Marketing & Content Executive, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with our hotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

What you'll do

As Digital Marketing & Content Executive, you'll love what you do and take pride in taking care of our guests.

• The Digital Marketing & content executive will help drive revenue, engagement and brand awareness through best-in-class digital marketing, content, and ecommerce activity.
• You will play a key role in delivering and optimising digital campaigns across website, email, search, social media, online travel agencies, and third-party platforms. Combining strong content management skills with a data-driven mindset, you will help ensure all digital touchpoints reflect the luxury positioning of our brands while supporting commercial objectives.
• You will work collaboratively with hotel teams, corporate digital teams and external partners to coordinate content and campaign requirements across multiple stakeholders and build strong working relationships to ensure projects are delivered on time and to a high standard.

The items shared are the essence of a day in the life of our Digital Marketing & Content Executive, but we will make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Digital Marketing & Content Executive, you’ll have the opportunity to bring these to life and continue to create our legacy.
• 1-2 years' Experience in a digital marketing, content, ecommerce or hospitality marketing role within luxury hospitality, travel, lifestyle or premium consumer brands.
• Experience working with CRM and email platforms.
• Familiarity with Google Analytics, Google Search Console and SEO tools.
• Understanding of paid media channels including Meta and Google Ads.
• Experience managing OTA content and ecommerce platforms.
• Basic knowledge of image editing and creative briefing processes.