Digital Installations Apprentice — Tech & Site Support

QA; Easter Howgate; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Career progression

Holiday entitlement

Pension scheme

Discount platform

Healthcare plan

Cycle to work

Volunteer days

Referral bonuses

EAP

Enhanced parental leave

Job summary

Agilico in Edinburgh operates a dedicated refurbishment centre to extend the lifespan of Multi-Functional Devices (MFDs) and reduce environmental impact. This vocational apprenticeship supports on-the-job training with a dedicated skills coach and close mentoring.

You will install, configure and record equipment, learn digital platforms like Vantage Online, and collaborate with engineers across workshops and warehouse. Benefits include holidays and pension as outlined.

Qualifications

• Good understanding of IT and digital systems.
• Must have a full UK driving licence.
• Hands-on, practical approach to tasks.
• Able to troubleshoot and solve problems as they arise.
• Strong communication with colleagues and customers.

Responsibilities

• Log, manage and update installation jobs using Vantage Online.
• Visit customer sites for installations, site surveys and collections.
• Raise purchase orders and allocate equipment to jobs.
• Become a key user of Vantage Online and digital platforms.
• Support installation, configuration and commissioning of MFDs.
• Maintain documentation using Outlook, Excel and Teams.
• Coordinate with engineers, workshop staff and management.
• Assist with digital stock control and inventory management.
• Adhere to quality, health & safety and data standards.

Skills

Good IT understanding

Driver

Hands-on

Troubleshooting

Good communication

Education

SCQF Level 6

Job description

Agilico in Edinburgh operates a dedicated refurbishment centre to extend the lifespan of Multi-Functional Devices (MFDs) and reduce environmental impact. This vocational apprenticeship supports on-the-job training with a dedicated skills coach and close mentoring.

You will install, configure and record equipment, learn digital platforms like Vantage Online, and collaborate with engineers across workshops and warehouse. Benefits include holidays and pension as outlined.