Digital Health Systems Specialist - Remote/Field Support

Sirona care & health CIC; Yate; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

NHS Benefits

27+ days’ annual leave

NHS Pension Scheme

Job summary

Sirona care & health CIC is seeking a Digital Clinical Systems Facilitator to join our Digital Clinical Systems Team on a fixed-term 12-month contract. The role is partly home-based with site visits across BNSSG and requires a clean driving license and access to a car.

You will support end users with EMIS, Connecting Care, and Adastra, deliver training, implement new processes, and work closely with IT Service Desk, Desktop Engineers, and BI teams to drive efficient clinical system usage.

Qualifications

• A good standard of education in English, Math and IT or business studies to A-level or equivalent.
• Intermediate or advanced Excel skills.
• Intermediate or advanced Visio skills.
• Experience of business process mapping.
• Valid driving license and own transport.
• ISEB business analysis qualification or equivalent experience.
• ITIL foundation or above qualifications.
• Evidence of on-going technical or systems development.

Responsibilities

• Communicate effectively with system users and manage a flexible workload.
• Meet face-to-face with end-users on large projects.
• Support hardware and digital clinical systems such as EMIS, Connecting Care and Adastra.
• Implement new processes and systems and deliver training.
• Collaborate with Digital department and IT teams.

Skills

Training delivery

Customer facing

EMIS

Project experience

Mobile devices support

Education

A-levels English/Math/IT

ISEB Business Analysis qualification

ITIL Foundation

Tools

Excel

Visio

Connecting Care

Adastra

Job description

Sirona care & health CIC is seeking a Digital Clinical Systems Facilitator to join our Digital Clinical Systems Team on a fixed-term 12-month contract. The role is partly home-based with site visits across BNSSG and requires a clean driving license and access to a car.

You will support end users with EMIS, Connecting Care, and Adastra, deliver training, implement new processes, and work closely with IT Service Desk, Desktop Engineers, and BI teams to drive efficient clinical system usage.