Digital Health Navigator: Virtual Care & Onboarding

Lincolnshire Community and Hospitals NHS Group; Lincoln; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Lincolnshire Community Health Services NHS Trust is seeking a Digital Support Officer to help patients and staff access healthcare online across Lincolnshire, delivering onboarding for new digital services and supporting remote monitoring devices.

The role requires travel across the county and a proactive approach to training and assisting users, with a focus on inclusion and bridging digital gaps. Flexible working and development opportunities within the NHS are highlighted.

Responsibilities

• Provide digital support to patients and staff ahead of new systems and across the trust.
• Support patients in utilising remote monitoring devices.
• Host digital drop-ins for Lincolnshire Citizens.
• Visit patients' home addresses and other bases county-wide to provide digital assistance.
• Develop a clear understanding of several IT systems and champion them across the trust.

Job description

Lincolnshire Community Health Services NHS Trust is seeking a Digital Support Officer to help patients and staff access healthcare online across Lincolnshire, delivering onboarding for new digital services and supporting remote monitoring devices.

The role requires travel across the county and a proactive approach to training and assisting users, with a focus on inclusion and bridging digital gaps. Flexible working and development opportunities within the NHS are highlighted.