Digital Genius

JCT600 Ltd; York and North Yorkshire; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Comprehensive package

Annual leave 34 days

Maternity/Paternity leave

Life assurance & pension

Training & development

Car purchase scheme & servicing

Cycle-to-work & gym discounts

Job summary

JCT600 is seeking a Digital Genius for Porsche York to ensure used and new car listings are presented to a high digital standard. You will create engaging social content, distribute content across touchpoints, and act as an online concierge guiding customers to the right contacts.

The role emphasizes a customer-centric approach with delivery against targets and independent working style. The position offers a comprehensive package, generous annual leave, and access to development programs as

Qualifications

• Previous experience of working within a Marketing and Digital Marketing capacity would be advantageous.
• A customer centric approach: always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
• Ability to work to targets, deadlines and under pressure, with a determined and goal-orientedapproach.
• Able to work independently, with a confident yet personable manner.
• UK driving license free from excessive penalties.

Responsibilities

• Creating high engagement on social channels (e.g. engaging posts, quizzes/ competitions), acknowledging comments and responses promptly to develop connections with potential Centre visitors.
• Distributing marketing content across all customer touch points with aligned content, tailored to individual target groups.
• Monitoring and responding to customer comments, reviews and posts on social media where appropriate in a timely, professional and brand adequate manner.
• Acting as an online concierge, ensuring online customers are assisted and directed to the appropriate place or person.
• Aligning social content to support sales/ after sales needs by raising awareness – balancing both engagement and business requirements.

Skills

Marketing exp

Customer-centric

Work under pressure

Independent worker

UK driving license

Job description

Digital Genius - Porsche York

As a Digital Specialist working for Porsche, you will ensure that all Used and New Car vehicles available for sale are advertised digitally to a high professional standard, ensuring that we have leading digital representation within our industry.

As a Digital Genius Your Day-to-day Will Include

• Creating high engagement on social channels (e.g. engaging posts, quizzes/ competitions), acknowledging comments and responses promptly to develop connections with potential Centre visitors.
• Distributing marketing content across all customer touch points with aligned content, tailored to individual target groups.
• Monitoring and responding to customer comments, reviews and posts on social media where appropriate in a timely, professional and brand adequate manner.
• Acting as an online concierge, ensuring online customers are assisted and directed to the appropriate place or person.
• Aligning social content to support sales/ after sales needs by raising awareness – balancing both engagement and business requirements.

What We're Looking For In a Digital Genius

• Previous experience of working within a Marketing and Digital Marketing capacity would be advantageous.
• A customer centric approach: always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
• Ability to work to targets, deadlines and under pressure, with a determined and goal-orientedapproach.
• Able to work independently, with a confident yet personable manner.
• UK driving license free from excessive penalties.

What We Offer

• Comprehensive package
• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes

Benefits

Read more about ourEmployee Benefits - JCT600

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.